MERCEDES-BENZ METRIS (2017) recall — Air Bags
Mercedes-Benz Metris 2017 vehicles with a faulty passenger air bag may not deploy properly in crashes, increasing injury risk. Owners must contact DVUSA for free replacement.
Use caution until it’s fixed
An improperly vented air bag may not protect the front passenger as expected, increasing the risk of injury.
Contact the company & request your remedy
What happened, in plain English
Mercedes-Benz is recalling 2017 Metris vans made between September 9 and 28, 2016, because the front passenger air bag may not vent properly during a crash. This could increase injury risk for front passenger occupants. Read more at govinfonow.com/recall/1226216-mercedes-benz-metris-2017-air-bag-recall-inadequate-protection-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1226216-mercedes-benz-metris-2017-air-bag-recall-inadequate-protection-risk · Updated October 8, 2026 · Official notice: NHTSA #16V935000
Cite this page
“Mercedes-Benz Metris 2017 Air Bag Recall: Inadequate Protection Risk.” GovInfoNow, updated October 8, 2026. https://govinfonow.com/recall/1226216-mercedes-benz-metris-2017-air-bag-recall-inadequate-protection-risk. Based on NHTSA recall #16V935000 (https://www.nhtsa.gov/recalls?nhtsaId=16V935000).
Why it’s dangerous
The passenger air bag may have been manufactured with an incorrect Tether Activation Unit (TAU). In a crash requiring air bag deployment, it may not vent properly, reducing protection for the front passenger.
Who’s affected
Owners of 2017 Mercedes-Benz Metris vans made between September 9 and 28, 2016 are affected. Front passenger occupants are at higher risk during crashes.
How to tell if you have this one
Check if your 2017 Mercedes-Benz Metris was made between September 9 and 28, 2016. The recall covers vehicles with a potentially faulty passenger air bag TAU.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact DVUSA
Owners should call DVUSA customer service at 1-877-762-8267 to arrange free replacement of the front passenger air bag.
What NHTSA says to do
DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Questions people ask
Why is my Metris being recalled?
The front passenger air bag may have been manufactured with an incorrect Tether Activation Unit (TAU), which could cause it to not vent properly during a crash.
How do I know if my vehicle is affected?
Your 2017 Mercedes-Benz Metris was made between September 9 and 28, 2016. Check the vehicle's production date.
Is there a risk of serious injury?
The recall states that the air bag may not protect the front passenger as expected, increasing injury risk in crashes.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 16V935000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 16V935000 from Mercedes-Benz. The official recall notice states: DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #16V935000 (December 27, 2016)
- Plain-language summary written by qwen3:4b on October 8, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.