MERCEDES-BENZ METRIS (2017) recall — Steering
Daimler Vans USA recalls 2015-2017 Mercedes-Benz Metris vans with improperly welded power steering pins that may deactivate steering assist, increasing crash risk. Owners will receive free rack replacement.
Use caution until it’s fixed
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Mercedes-Benz is recalling certain 2015-2017 Metris vans due to power steering pins that may become disconnected, potentially causing loss of steering assistance and increasing crash risk. Affected owners should contact Daimler's customer service for free repairs. Read more at govinfonow.com/recall/1226215-mercedes-benz-metris-2017-steering-recall-power-steering-failure-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1226215-mercedes-benz-metris-2017-steering-recall-power-steering-failure-risk · Updated October 7, 2026 · Official notice: NHTSA #17V595000
Cite this page
“Mercedes-Benz Metris 2017 Steering Recall: Power Steering Failure Risk.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1226215-mercedes-benz-metris-2017-steering-recall-power-steering-failure-risk. Based on NHTSA recall #17V595000 (https://www.nhtsa.gov/recalls?nhtsaId=17V595000).
Why it’s dangerous
Improperly welded contact pins in the power steering system may lose contact, causing the power steering assist to deactivate. This could lead to loss of steering assistance during normal driving, increasing the risk of a crash.
Who’s affected
Owners of 2015-2017 Mercedes-Benz Metris vans are affected. Drivers using these vehicles without the fix face increased crash risk due to potential power steering failure.
How to tell if you have this one
Check for 2015-2017 Mercedes-Benz Metris vans. The recall covers vehicles with electrical power steering control units that have improperly welded contact pins.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact Customer Service
Owners should call Daimler's customer service at 1-877-762-8267 to schedule repairs.
Receive Replacement Parts
Dealers will replace the electric power steering rack free of charge once parts become available.
What NHTSA says to do
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
Questions people ask
Why is this recall happening?
The improperly welded contact pins in the power steering system may lose contact, causing the power steering assist to deactivate and increasing crash risk.
How do I know if my vehicle is affected?
Check if you own a 2015-2017 Mercedes-Benz Metris van with electrical power steering control units that have improperly welded contact pins.
What should I do if I have an affected vehicle?
Contact Daimler's customer service at 1-877-762-8267 to schedule a free replacement of the electric power steering rack.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 17V595000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 17V595000 from Mercedes-Benz. The official recall notice states: DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #17V595000 (September 22, 2017)
- Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.