MERCEDES-BENZ METRIS (2017) recall — Power Train
Daimler Vans USA recalls certain 2015-2017 Mercedes-Benz Metris vehicles for potential driveshaft damage that could cause loss of power and increase crash risk. Owners must have transmission support mounting bolts inspected and tightened by dealers.
Use caution until it’s fixed
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Daimler Vans USA is recalling certain 2015-2017 Mercedes-Benz Metris vehicles because the transmission support mounting bolts might not be properly tightened, which could damage the driveshaft and increase crash risk. This affects vehicles that were sold between 2015 and 2017. Read more at govinfonow.com/recall/1226214-mercedes-benz-metris-2017-power-train-recall-risk-of-crash.
Source Summary by GovInfoNow · govinfonow.com/recall/1226214-mercedes-benz-metris-2017-power-train-recall-risk-of-crash · Updated October 7, 2026 · Official notice: NHTSA #18V335000
Cite this page
“Mercedes-Benz Metris 2017 Power Train Recall: Risk of Crash Due to Driveshaft Damage.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1226214-mercedes-benz-metris-2017-power-train-recall-risk-of-crash. Based on NHTSA recall #18V335000 (https://www.nhtsa.gov/recalls?nhtsaId=18V335000).
Why it’s dangerous
The transmission support mounting bolts may not be properly tightened to the vehicle body, which can cause damage to the driveshaft. This damage might lead to a loss of power to the wheels, increasing the risk of a crash.
Who’s affected
Owners of 2015-2017 Mercedes-Benz Metris vehicles are affected. Drivers of these vehicles are most at risk if the transmission support mounting bolts are not properly tightened.
How to tell if you have this one
Check if your vehicle is a 2015-2017 Mercedes-Benz Metris. The recall covers vehicles sold by Daimler Vans USA between 2015 and 2017.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact DVUSA Customer Service
Owners should contact DVUSA customer service at 1-877-762-8267 to arrange for a dealer inspection.
Have Transmission Bolts Inspected
Dealers will inspect the transmission support mounting bolts and replace or tighten them as necessary at no cost.
What NHTSA says to do
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Questions people ask
Why is this recall happening?
The transmission support mounting bolts may not have been properly tightened to the vehicle body, potentially causing damage to the driveshaft.
What could happen if the driveshaft is damaged?
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
How can I check if my vehicle is affected?
Check if your vehicle is a 2015-2017 Mercedes-Benz Metris. The recall covers vehicles sold by Daimler Vans USA between 2015 and 2017.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 18V335000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 18V335000 from Mercedes-Benz. The official recall notice states: DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #18V335000 (May 22, 2018)
- Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.