MERCEDES-BENZ METRIS (2017) recall — Steering
Mercedes-Benz Metris 2017 vehicles with corroded power steering bolts may lose steering assist, increasing crash risk. Owners must have bolts replaced by dealers.
Use caution until it’s fixed
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Mercedes-Benz is recalling 2017 Metris vehicles where power steering bolts could corrode and fracture, leading to loss of steering assist. This increases crash risk, especially at low speeds. Read more at govinfonow.com/recall/1226212-mercedes-benz-metris-2017-steering-recall-risk-of-crash-from.
Source Summary by GovInfoNow · govinfonow.com/recall/1226212-mercedes-benz-metris-2017-steering-recall-risk-of-crash-from · Updated October 5, 2026 · Official notice: NHTSA #19V290000
Cite this page
“Mercedes-Benz Metris 2017 Steering Recall: Risk of Crash from Power Steering Loss.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1226212-mercedes-benz-metris-2017-steering-recall-risk-of-crash-from. Based on NHTSA recall #19V290000 (https://www.nhtsa.gov/recalls?nhtsaId=19V290000).
Why it’s dangerous
Corroded or fractured aluminum bolts can cause power steering assist to fail. Without this assist, steering becomes much harder, especially at low speeds, which may lead to crashes.
Who’s affected
Owners of 2016-2017 Mercedes-Benz Metris vehicles sold in specific U.S. states are affected. Drivers in areas with frequent low-speed driving may be at higher risk.
How to tell if you have this one
Check if your 2016-2017 Mercedes-Benz Metris was sold in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia, or Wisconsin. The recall began November 15, 2019.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact DVUSA
Call 1-877-762-8267 to confirm your vehicle is affected and schedule a repair.
Get Bolts Replaced
Dealers will replace the aluminum bolts with steel bolts at no cost.
What NHTSA says to do
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
Questions people ask
Why is this recall happening?
The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture, causing loss of power steering assist.
How can I tell if my vehicle is affected?
Your 2016-2017 Mercedes-Benz Metris was sold in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia, or Wisconsin.
What should I do if I own this vehicle?
Contact DVUSA at 1-877-762-8267 to schedule a free replacement of the power steering bolts at a dealer.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 19V290000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 19V290000 from Mercedes-Benz. The official recall notice states: DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V290000 (October 4, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.