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Vehicle recall · NHTSA · Published October 25, 2019

FORD TRANSIT (2017) recall — Power Train

Ford is recalling 2017 Transit vehicles with a faulty flexible coupling that may cause the vehicle to stop unexpectedly and increase crash risk. Owners must contact Ford for free repairs to prevent injury.

🇺🇸 NHTSA recall #19V767000VehicleFord ›
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No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Ford is recalling 2017 Transit vehicles with a faulty flexible coupling that can fail, causing the vehicle to stop unexpectedly and potentially damage brake and fuel lines. This could lead to rolling or crashing if the vehicle is exited without proper parking. Read more at govinfonow.com/recall/1225809-ford-transit-2017-power-train-recall-risk-of-vehicle-stopping.

Source Summary by GovInfoNow · govinfonow.com/recall/1225809-ford-transit-2017-power-train-recall-risk-of-vehicle-stopping · Updated October 5, 2026 · Official notice: NHTSA #19V767000

Cite this page

“Ford Transit 2017 Power Train Recall: Risk of Vehicle Stopping and Injury.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1225809-ford-transit-2017-power-train-recall-risk-of-vehicle-stopping. Based on NHTSA recall #19V767000 (https://www.nhtsa.gov/recalls?nhtsaId=19V767000).

Why it’s dangerous

The flexible coupling connecting the transmission to the driveshaft can fail, causing the vehicle to stop unexpectedly. This may damage brake and fuel lines, and if the vehicle is exited in 'Park' without the parking brake, it could roll and increase crash risk.

Who’s affected

Owners of 2017 Ford Transit vehicles with the faulty flexible coupling are affected. Drivers who exit the vehicle while it's in 'Park' but without applying the parking brake are at higher risk.

How to tell if you have this one

This recall applies to 2017 Ford Transit vehicles. The faulty coupling was present in all models previously recalled under 17V-408 except those with a mechanical u-joint repair.

  • Brand
    Ford
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Ford Customer Service

    Call 1-866-436-7332 to get repair instructions and schedule a free replacement of the flexible coupling.

  2. Replace Flexible Coupling

    Dealers will replace the flexible coupling every 40,000 miles until the final repair is available.

Official remedy

What NHTSA says to do

Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available. The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling. These repairs will be made free of charge. Owner notification letters were mailed on April 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S38. Note: This recall supersedes recall number 17V-408.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The flexible coupling connecting the transmission to the driveshaft may fail, causing the vehicle to stop unexpectedly and potentially damage brake and fuel lines.

How can I tell if my vehicle is affected?

This recall applies to 2017 Ford Transit vehicles. The faulty coupling was present in all models previously recalled under 17V-408 except those with a mechanical u-joint repair.

What should I do if my vehicle is affected?

Contact Ford customer service at 1-866-436-7332 to schedule a free repair that replaces the flexible coupling.

Take action

Contact Ford

We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.

Subject: Recall 19V767000 — Ford Ford

Hello,

I own a Ford that is covered by recall 19V767000 from Ford.

The official recall notice states: Ford will notify owners, and as an interim repair, dealers will replace the flexible coupling every 40,000 miles until the final remedy is available.  The final remedy will consist of installation of a driveshaft front section equipped with a mechanical u-joint in place of the flexible coupling.  These repairs will be made free of charge.  Owner notification letters were mailed on April 1, 2020.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 19S38.  Note: This recall supersedes recall number 17V-408.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V767000 (October 25, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA