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Use caution Vehicle recall · NHTSA · Published November 16, 2017

BMW i3 (2017) Air Bag Recall: Higher Neck Injury Risk in Frontal Crashes

BMW is recalling certain 2014-2018 i3 electric vehicles due to higher neck injury risk for unbelted small adult drivers in frontal crashes. Owners must update air bag software by January 8, 2018.

🇺🇸 NHTSA recall #17V720000VehicleBMW ›
✎ GovInfoNow plain-language explainer

What happened, in plain English

BMW is recalling some 2014-2018 i3 electric vehicles because unbelted small adult drivers may face higher neck injury risk during frontal crashes. This issue relates to air bag software that doesn't meet federal safety standards. Read more at govinfonow.com/recall/1225628-bmw-i3-2017-air-bag-recall-higher-neck-injury-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/1225628-bmw-i3-2017-air-bag-recall-higher-neck-injury-risk · Updated October 7, 2026 · Official notice: NHTSA #17V720000

Cite this page

“BMW i3 (2017) Air Bag Recall: Higher Neck Injury Risk in Frontal Crashes.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1225628-bmw-i3-2017-air-bag-recall-higher-neck-injury-risk. Based on NHTSA recall #17V720000 (https://www.nhtsa.gov/recalls?nhtsaId=17V720000).

Why it’s dangerous

The air bag control software in these vehicles doesn't meet federal safety standards for occupant crash protection. During a frontal crash, unbelted small adult drivers could experience higher neck injuries than expected.

Who’s affected

Owners of 2014-2018 BMW i3 electric vehicles are affected. Small adult drivers who don't wear seat belts during frontal crashes face the highest risk.

How to tell if you have this one

Check if your BMW i3 was manufactured between 2014 and 2018. The recall covers electric and hybrid electric models only.

  • Brand
    BMW
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update Air Bag Software

    Contact BMW customer service at 1-855-269-3361 to schedule a software update at a dealer.

    January 8, 2018
Official remedy

What NHTSA says to do

BMW will notify owners, and dealers will update the Driver air bag control unit software, free of charge. The recall is expected to begin January 8, 2018. Owners may contact BMW customer service at the dedicated i3 recall number 1-855-269-3361.

How this recall unfolded

Recall timeline

1. NHTSA received the defect report: Nov 16, 201712. Recall expected to begin: Jan 8, 2018 (expected)220172018
  1. NHTSA received the defect report
  2. Recall expected to begin (expected, per the notice)

Dates from the agency record only; steps without a date are left out.

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Questions people ask

Do I need to stop using my vehicle immediately?

No. The recall requires updating the air bag software, which can be done safely while driving.

Keep exploring

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #17V720000 (November 16, 2017)
  • Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA