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Vehicle recall · NHTSA · Published June 26, 2019

TOYOTA PRIUS C (2018) recall — Hybrid Propulsion System

Toyota is recalling 2018-2019 Prius C vehicles with a faulty DC-DC converter that may cause loss of drive, increasing crash risk. Owners will receive free replacement parts.

🇺🇸 NHTSA recall #19V491000VehicleToyota ›
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No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Toyota is recalling certain 2018-2019 Prius C hybrid vehicles due to a potential failure in the DC-DC converter that could cause loss of drive, increasing crash risk. Owners should contact Toyota for a free replacement. Read more at govinfonow.com/recall/1225434-toyota-prius-c-2018-hybrid-propulsion-system-recall-risk-of.

Source Summary by GovInfoNow · govinfonow.com/recall/1225434-toyota-prius-c-2018-hybrid-propulsion-system-recall-risk-of · Updated October 5, 2026 · Official notice: NHTSA #19V491000

Cite this page

“Toyota Prius C (2018) Hybrid Propulsion System Recall: Risk of Crash.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1225434-toyota-prius-c-2018-hybrid-propulsion-system-recall-risk-of. Based on NHTSA recall #19V491000 (https://www.nhtsa.gov/recalls?nhtsaId=19V491000).

Why it’s dangerous

The DC-DC converter may fail, causing the auxiliary battery to lose power. This can result in a loss of drive, which increases the risk of a crash.

Who’s affected

Owners of 2018-2019 Toyota Prius C hybrid vehicles are affected. Drivers of these vehicles are most at risk due to potential loss of drive.

How to tell if you have this one

Check if your 2018-2019 Toyota Prius C has a faulty DC-DC converter. The recall covers specific model years and vehicles.

  • Brand
    Toyota
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Toyota

    Owners should contact Toyota customer service at 1-888-270-9371 to schedule a free replacement of the DC-DC converter.

Official remedy

What NHTSA says to do

Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K.

✎ GovInfoNow

Questions people ask

What is the problem with my Prius C?

The DC-DC converter may fail, causing the auxiliary battery to lose power and resulting in a loss of drive.

How do I know if my vehicle is affected?

Your 2018-2019 Toyota Prius C is affected if it has a faulty DC-DC converter that may cause loss of drive.

Is there a deadline to fix this?

The recall began August 23, 2019, but there is no specific deadline for the replacement.

Take action

Contact Toyota

We’ve drafted a message you can send Toyota to request your refund or repair — edit it as you like.

Subject: Recall 19V491000 — Toyota Toyota

Hello,

I own a Toyota that is covered by recall 19V491000 from Toyota.

The official recall notice states: Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge.  The recall began August 23, 2019.  Owners may contact Toyota customer service at 1-888-270-9371.  Toyota's number for this recall is K0K.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V491000 (June 26, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA