Thomas Built Buses Saf-T-Liner C2 (2018) Recall: Unsecured Wheelchair Risk in Crashes
Daimler Trucks North America recalls 2005-2018 Thomas Built Buses Saf-T-Liner C2 transit buses due to potential wheelchair dislodgement in crashes. Owners must contact DTNA for free fastener reinforcement.
Use caution until it’s fixed
In the event of a crash, an unsecured wheelchair may increase the risk of injury.
What happened, in plain English
Daimler Trucks North America is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 transit buses because the wheelchair pocket track may not securely hold wheelchairs during crashes. This could increase injury risk if a wheelchair becomes unsecured in a collision. Read more at govinfonow.com/recall/1225375-thomas-built-buses-saf-t-liner-c2-2018-recall-unsecured.
Source Summary by GovInfoNow · govinfonow.com/recall/1225375-thomas-built-buses-saf-t-liner-c2-2018-recall-unsecured · Updated October 7, 2026 · Official notice: NHTSA #17V454000
Cite this page
“Thomas Built Buses Saf-T-Liner C2 (2018) Recall: Unsecured Wheelchair Risk in Crashes.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1225375-thomas-built-buses-saf-t-liner-c2-2018-recall-unsecured. Based on NHTSA recall #17V454000 (https://www.nhtsa.gov/recalls?nhtsaId=17V454000).
Why it’s dangerous
In a crash, the wheelchair pocket track may not hold a wheelchair securely, potentially causing it to move. This could lead to injury if the wheelchair shifts during impact with passengers or the bus structure.
Who’s affected
Bus owners with 2005-2018 Thomas Built Buses Saf-T-Liner C2 transit buses are affected. People using wheelchairs in these buses during crashes face the highest risk.
How to tell if you have this one
Check for 2005-2018 Thomas Built Buses Saf-T-Liner C2 transit buses. The recall began December 20, 2017, and DTNA mailed an interim letter on September 13, 2017.
- Brand
Thomas Built Buses- Category
Vehicle
What to do — step by step
Contact DTNA Customer Service
Call 1-800-745-8000 to confirm your bus is affected and schedule free fastener reinforcement.
What NHTSA says to do
DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim letter was mailed on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.
How this recall unfolded
Recall timeline
2 dated steps over 5 months.
- NHTSA received the defect report
- Recall began
Dates from the agency record only; steps without a date are left out.
Keep exploring
Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #17V454000 (July 17, 2017)
- Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.