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Use caution Vehicle recall · NHTSA · Published July 11, 2017

Subaru 2018 Crosstrek Floor Mat Recall: Risk of Crash if Mat Moves

Subaru recalls 2018 Crosstrek vehicles with faulty floor mat retention brackets that could move and interfere with pedals, increasing crash risk. Owners should contact Subaru for free inspection and replacement.

🇺🇸 NHTSA recall #17V701000VehicleSubaru ›
✎ GovInfoNow plain-language explainer

What happened, in plain English

Subaru is recalling certain 2018 Crosstrek vehicles due to a floor mat retention bracket that can move and interfere with accelerator or brake pedals, potentially causing crashes. This affects vehicles sold starting in 2018. Read more at govinfonow.com/recall/1225339-subaru-2018-crosstrek-floor-mat-recall-risk-of-crash-if.

Source Summary by GovInfoNow · govinfonow.com/recall/1225339-subaru-2018-crosstrek-floor-mat-recall-risk-of-crash-if · Updated October 8, 2026 · Official notice: NHTSA #17V701000

Cite this page

“Subaru 2018 Crosstrek Floor Mat Recall: Risk of Crash if Mat Moves.” GovInfoNow, updated October 8, 2026. https://govinfonow.com/recall/1225339-subaru-2018-crosstrek-floor-mat-recall-risk-of-crash-if. Based on NHTSA recall #17V701000 (https://www.nhtsa.gov/recalls?nhtsaId=17V701000).

Why it’s dangerous

The floor mat retention bracket may allow the mat to shift out of position, blocking the accelerator or brake pedal. This could cause unintended acceleration or braking, increasing crash risk during normal driving.

Who’s affected

Owners of 2018 Subaru Crosstrek vehicles with the faulty floor mat retention bracket are most at risk. Drivers and passengers could be affected if the mat moves during driving.

How to tell if you have this one

Check if your 2018 Subaru Crosstrek has a floor mat retention bracket that appears loose or damaged. The recall started November 14, 2017, and affects vehicles sold in 2018.

  • Brand
    Subaru
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Subaru Customer Service

    Call 1-800-782-2783 to schedule a free inspection and possible replacement of the floor mat retention bracket.

  2. Inspect Floor Mat Bracket

    Check if the floor mat retention bracket is loose or damaged, which could allow the mat to move out of position.

Official remedy

What NHTSA says to do

Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.

How this recall unfolded

Recall timeline

2 dated steps over 4 months.

1. NHTSA received the defect report: Jul 11, 201712. Recall began: Nov 14, 201722017
  1. NHTSA received the defect report
  2. Recall began

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #17V701000 (July 11, 2017)
  • Plain-language summary written by qwen3:4b on October 8, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA