MERCEDES-BENZ METRIS (2018) recall — Steering
Daimler Vans USA is recalling 2018 Mercedes-Benz Metris vehicles with a potential power steering failure risk. Owners must contact DVUSA for free steering unit replacement.
Use caution until it’s fixed
An unexpected loss of power steering assist can increase the risk of crash.
Contact the company & request your remedy
What happened, in plain English
Mercedes-Benz is recalling certain 2018 Metris vans because a faulty power steering sensor could cause loss of steering assist, increasing crash risk. Affected vehicles need a free steering unit replacement to prevent potential accidents. Read more at govinfonow.com/recall/1225213-mercedes-benz-metris-2018-steering-recall-risk-of-crash-due.
Source Summary by GovInfoNow · govinfonow.com/recall/1225213-mercedes-benz-metris-2018-steering-recall-risk-of-crash-due · Updated October 5, 2026 · Official notice: NHTSA #19V489000
Cite this page
“Mercedes-Benz Metris 2018 Steering Recall: Risk of Crash Due to Power Steering Failure.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1225213-mercedes-benz-metris-2018-steering-recall-risk-of-crash-due. Based on NHTSA recall #19V489000 (https://www.nhtsa.gov/recalls?nhtsaId=19V489000).
Why it’s dangerous
An internal sensor in the power steering unit may have been made incorrectly, causing the electric power steering assist to deactivate unexpectedly. This could lead to a loss of steering control during driving, increasing the risk of a crash.
Who’s affected
Owners of 2018 Mercedes-Benz Metris vans are affected. Drivers and passengers in these vehicles face the highest risk due to potential loss of steering control.
How to tell if you have this one
Check if your 2018-2019 Mercedes-Benz Metris van has a power steering unit with a faulty internal sensor. The recall started July 2, 2019, and affects vehicles sold between 2018 and 2019.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact DVUSA
Call 1-877-762-8267 to confirm your vehicle is affected and schedule a free steering unit replacement.
Get Steering Unit Replacement
Metris dealers will replace the steering unit at no cost to you once your vehicle is confirmed affected.
What NHTSA says to do
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
Questions people ask
Why is my Metris van being recalled?
The recall is for a potential power steering failure risk due to an improperly manufactured internal sensor in the electric power steering unit.
How do I know if my Metris van is affected?
Your 2018-2019 Mercedes-Benz Metris van is affected if it was sold between 2018 and 2019 and the recall started July 2, 2019.
Is there a deadline to fix my vehicle?
The recall began July 2, 2019, but there is no specific deadline for the replacement; contact DVUSA to schedule the fix.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 19V489000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 19V489000 from Mercedes-Benz. The official recall notice states: DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V489000 (June 25, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.