MERCEDES-BENZ METRIS (2018) recall — Electrical System
Daimler Vans USA recalls 2016-2019 Mercedes-Benz Metris vehicles with exposed battery compartments that could cause fire if metal contacts terminals.
Use caution until it’s fixed
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Contact the company & request your remedy
What happened, in plain English
Mercedes-Benz is recalling certain 2016-2019 Metris vans because the battery compartment underneath the front passenger seat may not have a cover. This could let metal objects contact battery terminals, causing electrical shorts and fire risk. Read more at govinfonow.com/recall/1225212-mercedes-benz-metris-2018-electrical-system-recall-fire-risk-from.
Source Summary by GovInfoNow · govinfonow.com/recall/1225212-mercedes-benz-metris-2018-electrical-system-recall-fire-risk-from · Updated October 5, 2026 · Official notice: NHTSA #19V715000
Cite this page
“Mercedes-Benz Metris 2018 Electrical System Recall: Fire Risk from Battery Exposure.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1225212-mercedes-benz-metris-2018-electrical-system-recall-fire-risk-from. Based on NHTSA recall #19V715000 (https://www.nhtsa.gov/recalls?nhtsaId=19V715000).
Why it’s dangerous
If metal objects accidentally drop into the battery compartment opening and touch the battery terminals, it can cause an electrical short. This short may lead to a fire, especially if the battery compartment isn't covered.
Who’s affected
Owners of 2016-2019 Mercedes-Benz Metris vans are affected. Drivers and passengers in vehicles with the exposed battery compartment are at higher risk if metal objects contact the terminals.
How to tell if you have this one
Check if your 2016-2019 Mercedes-Benz Metris van has a battery compartment underneath the front passenger seat without a cover. The recall covers vehicles where the seat can be moved forward.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact DVUSA Customer Service
Call 1-877-762-8267 to confirm your vehicle is affected and schedule a free battery compartment cover installation.
Get a Free Cover Installation
Mercedes-Benz dealers will install a cover over the battery compartment area at no cost once you contact DVUSA.
What NHTSA says to do
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Questions people ask
Why is this recall happening?
The integrated backup battery compartment underneath the front passenger seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
How do I know if my vehicle is affected?
Check if your 2016-2019 Mercedes-Benz Metris van has a battery compartment underneath the front passenger seat without a cover.
What should I do if I have the affected vehicle?
Contact DVUSA customer service at 1-877-762-8267 to schedule a free installation of a cover over the battery compartment area.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 19V715000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 19V715000 from Mercedes-Benz. The official recall notice states: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V715000 (August 10, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.