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Vehicle recall · NHTSA · Published July 26, 2018

JEEP CHEROKEE (2018) recall — Power Train

Chrysler recalls certain 2018 Jeep Cherokee vehicles due to potential halfshaft bearing cage failure causing loss of drive or unintended movement in Park. Owners must contact Chrysler for free replacement.

🇺🇸 NHTSA recall #18V494000VehicleChrysler ›
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Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Chrysler is recalling certain 2018 Jeep Cherokee vehicles because the right front halfshaft bearing cage may break, causing loss of drive or the vehicle to move while in Park. This could increase crash risk if not fixed. Read more at govinfonow.com/recall/1225080-2018-jeep-cherokee-power-train-recall-risk-of-loss-of.

Source Summary by GovInfoNow · govinfonow.com/recall/1225080-2018-jeep-cherokee-power-train-recall-risk-of-loss-of · Updated October 6, 2026 · Official notice: NHTSA #18V494000

Cite this page

“2018 Jeep Cherokee Power Train Recall: Risk of Loss of Drive or Park Position Movement.” GovInfoNow, updated October 6, 2026. https://govinfonow.com/recall/1225080-2018-jeep-cherokee-power-train-recall-risk-of-loss-of. Based on NHTSA recall #18V494000 (https://www.nhtsa.gov/recalls?nhtsaId=18V494000).

Why it’s dangerous

The right front halfshaft bearing cage may break due to improper heat treatment. This can cause the vehicle to lose drive power or move unexpectedly while in Park, increasing crash risk.

Who’s affected

Owners of 2018 Jeep Cherokee all-wheel-drive vehicles with the specific recall model. Drivers and passengers are at risk if the vehicle moves unexpectedly while in Park.

How to tell if you have this one

This recall affects 2018 Jeep Cherokee all-wheel-drive vehicles. The issue was first identified in September 2018 and is related to the right front halfshaft assembly.

  • Brand
    Chrysler
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Chrysler

    Owners should contact Chrysler customer service at 1-800-853-1403 to schedule a free replacement of the front right halfshaft assembly.

Official remedy

What NHTSA says to do

Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The right front halfshaft bearing cage may not have been properly heat treated, potentially causing it to break and leading to loss of drive or unintended movement in Park.

How can I tell if my vehicle is affected?

This recall affects 2018 Jeep Cherokee all-wheel-drive vehicles. The issue was first identified in September 2018 and is related to the right front halfshaft assembly.

What should I do if I own this vehicle?

Contact Chrysler customer service at 1-800-853-1403 to schedule a free replacement of the front right halfshaft assembly.

Take action

Contact Chrysler

We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.

Subject: Recall 18V494000 — Chrysler Chrysler

Hello,

I own a Chrysler that is covered by recall 18V494000 from Chrysler.

The official recall notice states: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge.  The recall began September 20, 2018.  Owners may contact Chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is U78.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #18V494000 (July 26, 2018)
  • Plain-language summary written by qwen3:4b on October 6, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA