Grand Design 2018 Reflection RV Recall: Power Tongue Jack May Retract Unexpectedly
Grand Design is recalling 2017-2018 Reflection and Imagine travel trailers with Smart-Jack power tongue jacks that may crack, causing unintended retraction and potential crashes.
Use caution until it’s fixed
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
What happened, in plain English
Grand Design is recalling certain 2017-2018 Reflection and Imagine travel trailers with Smart-Jack power tongue jacks. The laminated plastic touch pad may crack, allowing water to enter and cause the jack to retract unexpectedly, which could lead to crashes or injuries. Read more at govinfonow.com/recall/1224953-grand-design-2018-reflection-rv-recall-power-tongue-jack-may.
Source Summary by GovInfoNow · govinfonow.com/recall/1224953-grand-design-2018-reflection-rv-recall-power-tongue-jack-may · Updated October 7, 2026 · Official notice: NHTSA #17V789000
Cite this page
“Grand Design 2018 Reflection RV Recall: Power Tongue Jack May Retract Unexpectedly.” GovInfoNow, updated October 7, 2026. https://govinfonow.com/recall/1224953-grand-design-2018-reflection-rv-recall-power-tongue-jack-may. Based on NHTSA recall #17V789000 (https://www.nhtsa.gov/recalls?nhtsaId=17V789000).
Why it’s dangerous
The laminated plastic touch pad on the jack can crack or separate, letting water in. This water may cause the jack to retract unexpectedly, potentially leading to a crash or injury while the trailer is in motion.
Who’s affected
Owners of 2017-2018 Grand Design Reflection and Imagine travel trailers with Smart-Jack power tongue jacks are affected. RV owners who frequently tow heavy loads or park on uneven terrain are at higher risk.
How to tell if you have this one
Check if your Grand Design Reflection or Imagine travel trailer (2017-2018 model) has a Smart-Jack power tongue jack with a laminated plastic touch pad that appears cracked or separated.
- Brand
Grand Design- Category
Vehicle
What to do — step by step
Contact Grand Design
Call 1-574-825-9679 to schedule a free replacement of the power tongue jack.
Replace Power Tongue Jack
Dealers will replace the power tongue jack at no cost once you contact Grand Design customer service.
What NHTSA says to do
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
How this recall unfolded
Recall timeline
2 dated steps over 5 months.
- NHTSA received the defect report
- Recall began
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #17V789000 (August 12, 2017)
- Plain-language summary written by qwen3:4b on October 7, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.