FREIGHTLINER SPRINTER 2500 (2018) recall — Latches/Locks/Linkages
Daimler Vans recalls 2018 Freightliner Sprinter 2500 vehicles with right door latches that may fail during crashes, increasing injury risk. Owners must have doors inspected by dealers.
Use caution until it’s fixed
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
Contact the company & request your remedy
What happened, in plain English
Daimler Vans is recalling 2018 Freightliner Sprinter 2500 vehicles because the right side door latches might not open during a crash, which could increase injury risk. Affected owners should have their vehicles inspected by dealers. Read more at govinfonow.com/recall/1224938-freightliner-sprinter-2500-2018-recall-doors-may-not-open-in.
Source Summary by GovInfoNow · govinfonow.com/recall/1224938-freightliner-sprinter-2500-2018-recall-doors-may-not-open-in · Updated October 5, 2026 · Official notice: NHTSA #18V743000
Cite this page
“Freightliner Sprinter 2500 (2018) recall: Doors may not open in crash.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224938-freightliner-sprinter-2500-2018-recall-doors-may-not-open-in. Based on NHTSA recall #18V743000 (https://www.nhtsa.gov/recalls?nhtsaId=18V743000).
Why it’s dangerous
In crashes, if the right side doors cannot be opened, occupants may be trapped inside. This could increase injury risk because emergency exits are not accessible.
Who’s affected
Owners of 2018 Freightliner Sprinter 2500 vehicles are affected. Drivers and passengers in these vehicles face the highest risk during crashes.
How to tell if you have this one
Check for 2018 Freightliner Sprinter 2500 vehicles. The issue affects right side door latches that may not open when electronically unlocked.
- Brand
Daimler Vans- Category
Vehicle
What to do — step by step
Contact Dealer
Dealers will inspect and replace the locks if necessary at no cost.
Check Vehicle
Verify if the right side doors may not open when electronically unlocked.
What NHTSA says to do
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Questions people ask
Why is this recall happening?
The right side door latches may have been built with incorrect components, causing doors to not open during crashes.
How can I check if my vehicle is affected?
Check if you own a 2018 Freightliner Sprinter 2500 vehicle. The issue affects right side door latches that may not open when electronically unlocked.
What should I do if my vehicle is affected?
Dealers will inspect and replace the locks if necessary at no cost. Contact DVUSA at 1-877-762-8267 for details.
Contact Daimler Vans
We’ve drafted a message you can send Daimler Vans to request your refund or repair — edit it as you like.
Subject: Recall 18V743000 — Daimler Vans Daimler Vans Hello, I own a Daimler Vans that is covered by recall 18V743000 from Daimler Vans. The official recall notice states: DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Similar recalls
Keep exploring
From people who’ve dealt with this
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #18V743000 (October 24, 2018)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.