Skip to content
Use caution Vehicle recall · NHTSA · Published August 14, 2020

Daimler Trucks XCM 2018-2019: Night Glare Risk in Instrument Panel

Daimler Trucks North America recalls 2018-2019 Freightliner XCM vehicles with unadjustable instrument panel brightness, causing nighttime glare that may increase crash risk. Owners must contact DTNA for free software update by April 2021.

🇺🇸 NHTSA recall #20V485000VehicleDaimler Trucks North America ›
✎ GovInfoNow plain-language explainer

What happened, in plain English

Daimler Trucks North America is recalling certain 2018-2019 Freightliner XCM trucks because their instrument panels can't be adjusted, causing glare at night that might lead to crashes. This affects drivers who use these vehicles regularly at night. Read more at govinfonow.com/recall/1224752-daimler-trucks-xcm-2018-2019-night-glare-risk-in-instrument.

Source Summary by GovInfoNow · govinfonow.com/recall/1224752-daimler-trucks-xcm-2018-2019-night-glare-risk-in-instrument · Updated October 5, 2026 · Official notice: NHTSA #20V485000

Cite this page

“Daimler Trucks XCM 2018-2019: Night Glare Risk in Instrument Panel.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224752-daimler-trucks-xcm-2018-2019-night-glare-risk-in-instrument. Based on NHTSA recall #20V485000 (https://www.nhtsa.gov/recalls?nhtsaId=20V485000).

Why it’s dangerous

The instrument panel brightness cannot be adjusted, causing glare when driving at night. This glare reduces the driver's visibility of the road, increasing the risk of a crash. The issue violates federal safety standards for vehicle controls.

Who’s affected

Owners of 2018-2019 Freightliner Custom Chassis XCM vehicles are affected. Drivers using these trucks at night face the highest risk due to potential glare from the unadjustable instrument panel.

How to tell if you have this one

Check for 2018-2019 Freightliner Custom Chassis XCM vehicles. The recall covers these models produced from 2015-2019 but the specific issue applies to 2018-2019 models.

  • Brand
    Daimler Trucks North America
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact DTNA Customer Service

    Call 1-800-547-0712 to get the free software update for your vehicle.

  2. Get Software Update

    Dealers will update the software and processor free of charge to fix the unadjustable instrument panel brightness.

Official remedy

What NHTSA says to do

DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.

How this recall unfolded

Recall timeline

2 dated steps over 8 months.

1. NHTSA received the defect report: Aug 14, 202012. Recall began: Apr 1, 2021220202021
  1. NHTSA received the defect report
  2. Recall began

Dates from the agency record only; steps without a date are left out.

Keep exploring

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #20V485000 (August 14, 2020)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA