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Vehicle recall · NHTSA · Published June 14, 2018

Dodge Journey 2018: Back Camera Image Loss Risk

Chrysler recalls 2018 Dodge Journey vehicles with rearview camera image loss during backing up, potentially causing crashes. Owners must have rearview mirror replaced free by dealers.

🇺🇸 NHTSA recall #18V398000VehicleChrysler ›
✎ GovInfoNow plain-language explainer

What happened, in plain English

Chrysler is recalling certain 2018 Dodge Journey vehicles because their rearview cameras can lose image display while backing up, increasing crash risk. This failure violates federal safety standards and requires a free mirror replacement. Read more at govinfonow.com/recall/1224712-dodge-journey-2018-back-camera-image-loss-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/1224712-dodge-journey-2018-back-camera-image-loss-risk · Updated October 6, 2026 · Official notice: NHTSA #18V398000

Cite this page

“Dodge Journey 2018: Back Camera Image Loss Risk.” GovInfoNow, updated October 6, 2026. https://govinfonow.com/recall/1224712-dodge-journey-2018-back-camera-image-loss-risk. Based on NHTSA recall #18V398000 (https://www.nhtsa.gov/recalls?nhtsaId=18V398000).

Why it’s dangerous

The rearview camera can lose image display while backing up, meaning drivers might not see obstacles behind them. This failure violates federal safety standards for rearview mirrors and could cause crashes.

Who’s affected

Owners of 2018 Dodge Journey vehicles are affected. Drivers using the rearview camera while backing up may be at risk of crashes.

How to tell if you have this one

Check if your 2018 Dodge Journey has a rearview camera that loses image display while backing up. The recall covers vehicles sold starting August 2, 2018.

  • Brand
    Chrysler
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Chrysler

    Call Chrysler customer service at 1-800-853-1403 to schedule a free rearview mirror replacement.

Official remedy

What NHTSA says to do

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #18V398000 (June 14, 2018)
  • Plain-language summary written by qwen3:4b on October 6, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA