AUDI A3 SPORTBACK E-TRON (2018) recall — Air Bags
Audi is recalling 2018 A3 Sportback E-TRON models with deactivated passenger air bags that may increase crash injury risk. Owners must contact dealers for free repairs.
Use caution until it’s fixed
A deactivated passenger air bag increases the risk of injury during a crash.
Contact the company & request your remedy
What happened, in plain English
Audi is recalling 2018 A3 Sportback E-TRON vehicles with a passenger air bag that may deactivate during crashes. This could increase injury risk if a crash occurs without the air bag deploying. Read more at govinfonow.com/recall/1224590-audi-a3-sportback-e-tron-2018-air-bag-recall-deactivated.
Source Summary by GovInfoNow · govinfonow.com/recall/1224590-audi-a3-sportback-e-tron-2018-air-bag-recall-deactivated · Updated October 5, 2026 · Official notice: NHTSA #19V474000
Cite this page
“Audi A3 Sportback E-TRON (2018) Air Bag Recall: Deactivated Air Bag Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224590-audi-a3-sportback-e-tron-2018-air-bag-recall-deactivated. Based on NHTSA recall #19V474000 (https://www.nhtsa.gov/recalls?nhtsaId=19V474000).
Why it’s dangerous
The passenger air bag may deactivate during a crash due to an electrical contact issue. This happens when the vehicle's system falsely detects a malfunction, causing the air bag to stay off even when needed.
Who’s affected
Owners of 2018 Audi A3 Sportback E-TRON vehicles are affected. Drivers and passengers in these vehicles face higher injury risk during crashes if the air bag deactivates.
How to tell if you have this one
Check your vehicle's year, model, and trim. The recall applies to 2018 Audi A3 Sportback E-TRON models. This recall started on September 12, 2019.
- Brand
Audi- Category
Vehicle
What to do — step by step
Contact Audi for Repair
Owners should contact Volkswagen customer service at 1-800-253-2834 to schedule a free repair at an authorized dealer.
What NHTSA says to do
Audi will notify owners, and dealers will replace the connector and reroute the cable, free of charge. The recall began September 12, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 69Z4.
Questions people ask
Why is my passenger air bag deactivated?
The air bag may deactivate due to an electrical contact issue causing the system to falsely detect a malfunction.
How do I know if my vehicle is affected?
This recall applies to 2018 Audi A3 Sportback E-TRON models. Check your vehicle's year, model, and trim.
What should I do if I own this vehicle?
Contact Volkswagen customer service at 1-800-253-2834 to schedule a free repair at an authorized dealer.
Contact Audi
We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.
Subject: Recall 19V474000 — Audi Audi Hello, I own a Audi that is covered by recall 19V474000 from Audi. The official recall notice states: Audi will notify owners, and dealers will replace the connector and reroute the cable, free of charge. The recall began September 12, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Audi's number for this recall is 69Z4. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V474000 (June 19, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.