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Use caution Vehicle recall · NHTSA · Published May 30, 2019

Subaru 2019 Crosstrek: Driver's Side Rear-Window Glass Shattering Risk

Subaru is recalling certain 2019 Crosstrek vehicles with driver's side rear-door glass that may shatter into large pieces, posing an injury risk. Owners must have the window replaced free by dealers.

🇺🇸 NHTSA recall #19V404000VehicleSubaru ›
✎ GovInfoNow plain-language explainer

What happened, in plain English

Subaru is recalling 2019 Crosstrek vehicles where the driver's side rear-door window glass may shatter into large pieces, increasing injury risk. Owners must have this window replaced at no cost by a dealer. Read more at govinfonow.com/recall/1224363-subaru-2019-crosstrek-driver-s-side-rear-window-glass-shattering.

Source Summary by GovInfoNow · govinfonow.com/recall/1224363-subaru-2019-crosstrek-driver-s-side-rear-window-glass-shattering · Updated October 5, 2026 · Official notice: NHTSA #19V404000

Cite this page

“Subaru 2019 Crosstrek: Driver's Side Rear-Window Glass Shattering Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224363-subaru-2019-crosstrek-driver-s-side-rear-window-glass-shattering. Based on NHTSA recall #19V404000 (https://www.nhtsa.gov/recalls?nhtsaId=19V404000).

Why it’s dangerous

The driver's side rear-door window glass may be improperly tempered, causing it to shatter into large pieces. This increases the risk of injury when the window breaks, especially during normal driving conditions.

Who’s affected

Owners of 2019 Subaru Crosstrek vehicles with the driver's side rear-door window are affected. Drivers are most at risk due to potential shattering during normal use.

How to tell if you have this one

Check if your 2019 Subaru Crosstrek has the driver's side rear-door window. The recall started June 11, 2019, and applies to vehicles that fail to meet Federal Motor Vehicle Safety Standard 205.

  • Brand
    Subaru
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Subaru Customer Service

    Call 1-844-373-6614 to schedule a window replacement at a dealer.

  2. Have Window Replaced

    Dealers will replace the driver's side rear-door window glass free of charge.

Official remedy

What NHTSA says to do

Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.

How this recall unfolded

Recall timeline

2 dated steps over 12 days.

1. NHTSA received the defect report: May 30, 201912. Recall began: Jun 11, 201922019
  1. NHTSA received the defect report
  2. Recall began

Dates from the agency record only; steps without a date are left out.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V404000 (May 30, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA