STARCRAFT BUS QUEST (2019) recall — Structure
Forest River recalls certain 2010-2020 Starcraft school buses due to roof panel joint strength issues that could increase crash injury risk. Owners must contact customer service for free repairs.
Use caution until it’s fixed
A school bus roof panel with inadequate joint strength may separate during a crash, increasing the risk of injury.
Contact the company & request your remedy
What happened, in plain English
Forest River is recalling some 2010-2020 Starcraft school buses because roof panels might separate in a crash, raising injury risks. Owners should get the free roof repair from dealers. Read more at govinfonow.com/recall/1224348-forest-river-2010-2020-school-buses-roof-panel-risk-in.
Source Summary by GovInfoNow · govinfonow.com/recall/1224348-forest-river-2010-2020-school-buses-roof-panel-risk-in · Updated October 4, 2026 · Official notice: NHTSA #24V370000
Cite this page
“Forest River 2010-2020 School Buses: Roof Panel Risk in Crashes.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1224348-forest-river-2010-2020-school-buses-roof-panel-risk-in. Based on NHTSA recall #24V370000 (https://www.nhtsa.gov/recalls?nhtsaId=24V370000).
Why it’s dangerous
The roof panel's joint strength is too weak to stay connected during a crash. This could cause the roof to separate, increasing the chance of injury for people inside the bus.
Who’s affected
School bus owners who bought a 2010-2020 Starcraft Prodigy, Quest, or Rondak model are affected. Drivers and passengers face higher injury risks if a roof panel separates during a crash.
How to tell if you have this one
Check if your school bus has a Starcraft Prodigy, Quest, or Rondak model from 2010 to 2020. The recall covers vehicles that don't meet federal safety standards for roof joint strength.
- Brand
Forest River- Category
Vehicle
What to do — step by step
Contact Customer Service
Call Forest River at 1-800-348-7440 to schedule a free roof repair for your vehicle.
Get Roof Repair
Dealers will fix the exterior front roof section at no cost to you.
What NHTSA says to do
Dealers will secure the exterior front roof section, free of charge. Owner notification letters were mailed July 31, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1782.
Questions people ask
Do I need to stop using my bus right away?
No, the recall requires a repair, not immediate stoppage. You can keep using the bus after the fix.
How do I know if my bus is affected?
Your bus is affected if it's a 2010-2020 Starcraft Prodigy, Quest, or Rondak model. Check the model year and type on your bus.
Is this recall dangerous for normal driving?
No, the hazard only occurs during a crash. The repair addresses the risk in crashes, not daily use.
Contact Forest River
We’ve drafted a message you can send Forest River to request your refund or repair — edit it as you like.
Subject: Recall 24V370000 — Forest River Forest River Hello, I own a Forest River that is covered by recall 24V370000 from Forest River. The official recall notice states: Dealers will secure the exterior front roof section, free of charge. Owner notification letters were mailed July 31, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1782. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #24V370000 (May 28, 2024)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.