Prime-Time is recalling 2014-2: RAM PROMASTER vehicles with transmission shifter cable issues that may cause unintended gear shifts and vehicle movement, increasing crash risk. Owners must contact Ram dealers for free repairs.
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Prime-Time is recalling certain 2014-2019 RAM PROMASTER vehicles due to a transmission shifter cable that can disconnect, causing the vehicle to shift unexpectedly and move without the driver knowing. This increases crash risk if the driver is unaware of the actual gear position. Read more at govinfonow.com/recall/1224302-ram-promaster-2019-power-train-recall-unintended-movement-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1224302-ram-promaster-2019-power-train-recall-unintended-movement-risk · Updated October 4, 2026 · Official notice: NHTSA #20V582000
“RAM PROMASTER 2019 Power Train Recall: Unintended Movement Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1224302-ram-promaster-2019-power-train-recall-unintended-movement-risk. Based on NHTSA recall 20V582000 (https://www.nhtsa.gov/recalls?nhtsaId=20V582000).
The transmission shifter cable can separate and disconnect from the transmission, causing the vehicle to not shift as intended by the driver. This means the gear shift lever position may not match the actual transmission gear, leading to unintended vehicle movement. If the driver is unaware of the actual gear position, the vehicle could move unexpectedly, increasing crash risk.
Owners of 2014-2019 RAM PROMASTER vehicles with 3.6L engines are affected. Drivers of these vehicles are most at risk due to potential unintended movement.
Check if your vehicle is a 2014-2019 RAM PROMASTER with a 3.6L engine. The recall applies to vehicles equipped with the specific transmission shifter cable that can disconnect.
Owners should contact Prime-Time customer service at 1-574-293-9191 to schedule free repairs at a Ram dealer.
The necessary repairs will be performed at a Ram dealer at no cost to the owner.
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
The transmission shifter cable can separate and disconnect from the transmission, causing the vehicle to not shift as intended by the driver and the gear shift lever position not matching the actual transmission gear.
Check if your vehicle is a 2014-2019 RAM PROMASTER with a 3.6L engine. The recall applies to vehicles equipped with the specific transmission shifter cable that can disconnect.
Contact Prime-Time customer service at 1-574-293-9191 to schedule free repairs at a Ram dealer.
We’ve drafted a message you can send Prime-Time to request your refund or repair — edit it as you like.
Subject: Recall 20V582000 — Prime-Time Prime-Time Hello, I own a Prime-Time that is covered by recall 20V582000 from Prime-Time. The official recall notice states: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
