RAM PROMASTER (2019) recall — Power Train
Chrysler recalls 2014-2019 Ram Promaster vehicles with 3.6L engines due to risk of unintended gear shifts causing crashes. Owners must get free transmission shift cable replacement.
Use caution until it’s fixed
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Chrysler is recalling certain 2014-2019 Ram Promaster trucks with 3.6L engines. The transmission shift cable can disconnect, causing the vehicle to shift unexpectedly and potentially crash. Read more at govinfonow.com/recall/1224301-ram-2019-promaster-power-train-recall-unintended-gear-shift-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1224301-ram-2019-promaster-power-train-recall-unintended-gear-shift-risk · Updated October 5, 2026 · Official notice: NHTSA #20V036000
Cite this page
“Ram 2019 Promaster Power Train Recall: Unintended Gear Shift Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224301-ram-2019-promaster-power-train-recall-unintended-gear-shift-risk. Based on NHTSA recall #20V036000 (https://www.nhtsa.gov/recalls?nhtsaId=20V036000).
Why it’s dangerous
The transmission shift cable can separate and disconnect from the transmission. This causes the vehicle to not shift as the driver intends, and the gear shift lever position doesn't match the actual transmission gear. Unintended movement increases crash risk.
Who’s affected
Owners of 2014-2019 Ram Promaster vehicles with 3.6L engines are affected. Drivers of these vehicles are most at risk of unintended gear shifts.
How to tell if you have this one
Check if your Ram Promaster has a 3.6L engine and was manufactured between 2014 and 2019. The recall covers specific model years and engine types.
- Brand
Ram- Category
Vehicle
What to do — step by step
Contact Ram Trucks
Call 1-866-726-4636 to schedule a free transmission shift cable replacement.
Get Transmission Shift Cable Replacement
Dealers will replace the transmission shift cable at no cost to fix the unintended gear shift issue.
What NHTSA says to do
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Questions people ask
Why is this recall happening?
The transmission shift cable can separate and disconnect from the transmission, causing the vehicle to not shift as intended and the gear shift lever position not matching the actual transmission gear.
How can I tell if my vehicle is affected?
Your vehicle is affected if it's a 2014-2019 Ram Promaster with a 3.6L engine.
What should I do if I own this vehicle?
Contact Ram Trucks at 1-866-726-4636 to schedule a free transmission shift cable replacement.
Contact Ram
We’ve drafted a message you can send Ram to request your refund or repair — edit it as you like.
Subject: Recall 20V036000 — Ram Ram Hello, I own a Ram that is covered by recall 20V036000 from Ram. The official recall notice states: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Similar recalls
Keep exploring
From people who’ve dealt with this
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #20V036000 (January 23, 2020)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.