MERCEDES-BENZ GLC350E (2019) recall — Seat Belts
Mercedes-Benz recalls 2019 GLC350e vehicles with faulty seat belts that may not deploy during crashes, increasing injury risk. Owners should contact MBUSA for free front seat belt buckle repairs.
Use caution until it’s fixed
The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
Contact the company & request your remedy
What happened, in plain English
Mercedes-Benz is recalling 2019 GLC350e vehicles with seat belts that may not deploy during crashes, increasing injury risk. Owners must have front seat belt buckles inspected and replaced by dealers at no cost. Read more at govinfonow.com/recall/1224205-mercedes-benz-glc350e-2019-seat-belts-may-not-deploy-in.
Source Summary by GovInfoNow · govinfonow.com/recall/1224205-mercedes-benz-glc350e-2019-seat-belts-may-not-deploy-in · Updated October 5, 2026 · Official notice: NHTSA #19V788000
Cite this page
“Mercedes-Benz GLC350e 2019 Seat Belts May Not Deploy in Crash.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224205-mercedes-benz-glc350e-2019-seat-belts-may-not-deploy-in. Based on NHTSA recall #19V788000 (https://www.nhtsa.gov/recalls?nhtsaId=19V788000).
Why it’s dangerous
The front seat belts may be inaccurately detected as unfastened, causing the PRE-SAFE function and pretensioners to deactivate during crashes. This increases the risk of injury because the seat belts won't tighten or deploy properly.
Who’s affected
Owners of 2019 Mercedes-Benz GLC350e vehicles are affected. Drivers and front-seat passengers are most at risk during crashes.
How to tell if you have this one
Check for 2019 GLC350e models. The recall covers vehicles with front seat belts that may not deploy during crashes.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact MBUSA
Call 1-800-367-6372 to schedule a dealer inspection for free front seat belt buckle replacement.
Have dealer inspect seat belts
Dealers will inspect front seat belt buckles and replace them as necessary at no cost.
What NHTSA says to do
MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
Questions people ask
Why is this recall happening?
The front seat belts may be inaccurately detected as unfastened, causing the PRE-SAFE function and pretensioners to deactivate during crashes, increasing injury risk.
How do I know if my vehicle is affected?
Your vehicle is affected if it is a 2019 Mercedes-Benz GLC350e model with front seat belts that may not deploy during crashes.
Is there a deadline to fix this?
The recall began March 13, 2020, but there is no specific deadline for fixing the seat belts.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 19V788000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 19V788000 from Mercedes-Benz. The official recall notice states: MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V788000 (January 11, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.