Mercedes-Benz is recalling 2019 Sprinter vehicles with incorrect leaf spring shims that may affect handling and increase crash risk. Owners must have shims replaced by dealers at no cost.
The incorrect leaf spring shims may negatively affect vehicle handling, increasing the risk of a crash.
Mercedes-Benz is recalling 2019 Sprinter vehicles that may have incorrect leaf spring shims, which could affect vehicle handling and increase crash risk. Owners should contact dealers for free repairs to prevent potential accidents. Read more at govinfonow.com/recall/1224202-mercedes-benz-sprinter-2019-suspension-recall-risk-of-crash-due.
Source Summary by GovInfoNow · govinfonow.com/recall/1224202-mercedes-benz-sprinter-2019-suspension-recall-risk-of-crash-due · Updated October 5, 2026 · Official notice: NHTSA #20V426000
“Mercedes-Benz Sprinter 2019 Suspension Recall: Risk of Crash Due to Leaf Spring Shims.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224202-mercedes-benz-sprinter-2019-suspension-recall-risk-of-crash-due. Based on NHTSA recall 20V426000 (https://www.nhtsa.gov/recalls?nhtsaId=20V426000).
Incorrect leaf spring shims installed between the rear axle and leaf springs can cause handling problems. This may lead to reduced vehicle stability, increasing the risk of a crash during normal driving conditions.
Owners of 2019 Mercedes-Benz Sprinter vehicles with incorrect leaf spring shims are affected. Drivers using these vehicles for regular transportation or commercial purposes are at higher risk due to potential handling issues.
Check if your 2019 Mercedes-Benz Sprinter has leaf spring shims installed incorrectly. The recall began October 1, 2020, and owners received an interim notification on September 18, 2020.
DVUSA will replace the leaf spring shims on both sides, renew the spring brackets, check rubber buffers for wear, and adjust headlamps at no cost.
DVUSA will notify owners, and dealers will replace the leaf spring shims on both sides, renew the spring brackets, check the rubber buffers for wear, renewing them if necessary, and adjust the headlamps, free of charge. The manufacturer has not yet provided a schedule for recall notification. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEFSPRI.
Check if your 2019 Mercedes-Benz Sprinter has incorrect leaf spring shims installed between the rear axle and leaf springs. The recall began October 1, 2020, and owners received an interim notification on September 18, 2020.
Contact DVUSA customer service at 1-877-762-8267 or your authorized dealer for free repairs, including replacing leaf spring shims and checking for necessary adjustments.
The recall began October 1, 2020, but the manufacturer has not provided a specific schedule for completion of repairs.
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 20V426000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 20V426000 from Mercedes-Benz. The official recall notice states: DVUSA will notify owners, and dealers will replace the leaf spring shims on both sides, renew the spring brackets, check the rubber buffers for wear, renewing them if necessary, and adjust the headlamps, free of charge. The manufacturer has not yet provided a schedule for recall notification. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3LEFSPRI. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
