MERCEDES-BENZ SPRINTER (VS30) (2019) recall — Suspension
Daimler Vans USA recalls 2019 Mercedes-Benz Sprinter vehicles with missing suspension stabilizers that could cause crashes. Owners must contact DVUSA for free repairs by October 2020.
Use caution until it’s fixed
If the vehicle is operated without the additional stabilization, vehicle handling could be affected, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Daimler Vans USA is recalling certain 2019 Mercedes-Benz Sprinter vehicles because their suspension may not have the required stabilizers for cargo capacity. This could lead to crashes if the vehicle is driven without the necessary safety features. Read more at govinfonow.com/recall/1224201-mercedes-benz-sprinter-2019-suspension-recall-risk-of-crash-without.
Source Summary by GovInfoNow · govinfonow.com/recall/1224201-mercedes-benz-sprinter-2019-suspension-recall-risk-of-crash-without · Updated October 5, 2026 · Official notice: NHTSA #20V427000
Cite this page
“Mercedes-Benz Sprinter 2019 Suspension Recall: Risk of Crash Without Stabilizer.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224201-mercedes-benz-sprinter-2019-suspension-recall-risk-of-crash-without. Based on NHTSA recall #20V427000 (https://www.nhtsa.gov/recalls?nhtsaId=20V427000).
Why it’s dangerous
The vehicle's chassis may lack the additional stabilization needed for its cargo capacity. Without this stabilization, the vehicle fails to meet federal safety standards and could crash during normal operation.
Who’s affected
Owners of 2019 Mercedes-Benz Sprinter vehicles with missing stabilizers are affected. Drivers using these vehicles without the required suspension upgrades face higher crash risks.
How to tell if you have this one
Check if your 2019 Mercedes-Benz Sprinter has the stabilizer bar on the front axle and shock absorbers. The recall began October 1, 2020, and DVUSA issued an interim notification on September 18, 2020.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact DVUSA
Call 1-877-762-8267 to schedule a free repair for the suspension stabilizers.
Get Free Repair
Dealers will replace the front axle stabilizer bar, shock absorbers, and rear axle stabilizer bar at no cost.
What NHTSA says to do
DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FAHRBA.
Questions people ask
Why is this recall happening?
The chassis may be missing the additional stabilization required for cargo capacity, causing the vehicle to fail federal safety standards.
How do I know if my vehicle is affected?
Check if your 2019 Mercedes-Benz Sprinter has the stabilizer bar on the front axle and shock absorbers. The recall began October 1, 2020.
What should I do if I own this vehicle?
Contact DVUSA customer service at 1-877-762-8267 to schedule a free repair for the suspension stabilizers.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 20V427000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 20V427000 from Mercedes-Benz. The official recall notice states: DVUSA will notify owners, and dealers will upgrade the chassis by replacing the stabilizer bar on the front axle and replacing shock absorbers and installing a stabilizer bar on the rear axle, free of charge. DVUSA issued owners an interim notification on September 18, 2020. The recall began October 1, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FAHRBA. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #20V427000 (July 27, 2020)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.