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Vehicle recall · NHTSA · Published January 31, 2019

MERCEDES-BENZ SPRINTER (VS30) (2019) recall — Steering

Mercedes-Benz Sprinter 2019 models with steering shaft disconnect risk sudden loss of control. Owners must stop driving immediately and have steering bolts inspected by dealers.

🇺🇸 NHTSA recall #19V070000VehicleMercedes-Benz ›
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No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Mercedes-Benz Sprinter 2019 vehicles with a specific steering shaft connection issue may lose steering control suddenly. This recall requires immediate action to prevent crashes. Read more at govinfonow.com/recall/1224197-mercedes-benz-sprinter-2019-steering-recall-risk-of-sudden-loss.

Source Summary by GovInfoNow · govinfonow.com/recall/1224197-mercedes-benz-sprinter-2019-steering-recall-risk-of-sudden-loss · Updated October 5, 2026 · Official notice: NHTSA #19V070000

Cite this page

“Mercedes-Benz Sprinter 2019 Steering Recall: Risk of Sudden Loss of Control.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224197-mercedes-benz-sprinter-2019-steering-recall-risk-of-sudden-loss. Based on NHTSA recall #19V070000 (https://www.nhtsa.gov/recalls?nhtsaId=19V070000).

Why it’s dangerous

The steering shaft can disconnect without warning from the steering gear. This causes sudden loss of steering control, which increases crash risk during normal driving conditions.

Who’s affected

Owners of 2019 Mercedes-Benz Sprinter VS30 vehicles are affected. Drivers of these vehicles face the highest risk due to potential sudden loss of steering control.

How to tell if you have this one

Check if your 2019 Mercedes-Benz Sprinter VS30 vehicle was sold between February 15, 2019, and the recall date. The recall number is 2019010006.

  • Brand
    Mercedes-Benz
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Stop Using Vehicle Immediately

    Daimler Vans will notify owners to stop driving the affected vehicle immediately to prevent sudden loss of steering control.

  2. Contact Dealer for Inspection

    Dealers will inspect and tighten or adjust the bolts connecting the steering shaft to the steering gear at no cost.

Official remedy

What NHTSA says to do

Daimler Vans will notify owners, advising them to stop driving the vehicle immediately. Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge. The recall began February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372. Daimler Van's number for this recall is 2019010006.

✎ GovInfoNow

Questions people ask

What is the recall number for this Mercedes-Benz Sprinter 2019 steering issue?

The recall number is 2019010006.

When did this recall start?

The recall began February 15, 2019.

How can I get my vehicle inspected?

Contact Daimler Van's customer service at 1-800-367-6372 to arrange a free inspection at a dealer.

Take action

Contact Mercedes-Benz

We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.

Subject: Recall 19V070000 — Mercedes-Benz Mercedes-Benz

Hello,

I own a Mercedes-Benz that is covered by recall 19V070000 from Mercedes-Benz.

The official recall notice states: Daimler Vans will notify owners, advising them to stop driving the vehicle immediately.  Dealers will inspect the bolts connecting the steering shaft to the steering gear, fully tightening and/or adjusting them, as necessary, free of charge.  The recall began February 15, 2019. Owners may contact Daimler Van's customer service at 1-800-367-6372.  Daimler Van's number for this recall is 2019010006.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V070000 (January 31, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA