KIA SORENTO (2019) recall — Back Over Prevention
Kia recalls 2019 Sorento vehicles with rearview camera water leaks that can cause image failure, increasing crash risk. Owners must get free repair or replacement by dealers.
Use caution until it’s fixed
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Kia is recalling certain 2019 Sorento vehicles because water can leak into the rearview camera, causing it to stop working. This reduces the driver's rear view and increases crash risk. Owners must contact Kia for free repair or replacement. Read more at govinfonow.com/recall/1224124-kia-2019-sorento-rearview-camera-may-not-work-risk-of.
Source Summary by GovInfoNow · govinfonow.com/recall/1224124-kia-2019-sorento-rearview-camera-may-not-work-risk-of · Updated October 4, 2026 · Official notice: NHTSA #23V639000
Cite this page
“Kia 2019 Sorento: Rearview Camera May Not Work, Risk of Crash.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1224124-kia-2019-sorento-rearview-camera-may-not-work-risk-of. Based on NHTSA recall #23V639000 (https://www.nhtsa.gov/recalls?nhtsaId=23V639000).
Why it’s dangerous
Water leaking into the rearview camera can cause the camera image to stop working. This reduces the driver's ability to see behind the vehicle, increasing the risk of a crash when reversing or changing lanes.
Who’s affected
Owners of 2019 Kia Sorento vehicles with rearview cameras that may leak water. Drivers most at risk are those who rely on the camera for rear visibility.
How to tell if you have this one
Check if your 2019 Sorento has a rearview camera that doesn't display an image. The recall was issued for vehicles with a manufacturing error causing water leaks.
- Brand
Kia- Category
Vehicle
What to do — step by step
Contact Kia Customer Service
Call 1-800-333-4542 to schedule a repair or replacement for your rearview camera.
Get Camera Repair or Replacement
Dealers will inspect the camera and add waterproofing or replace it for free if needed.
What NHTSA says to do
Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.
Questions people ask
Why is my rearview camera not working?
The recall is for vehicles with a manufacturing error that causes water to leak into the camera, which can make it stop working. Not all cameras are affected.
How do I know if my vehicle is affected?
Your 2019 Sorento is affected if it has a rearview camera that doesn't display an image. The recall was issued for vehicles with a water leak issue.
Is there a deadline for fixing this?
The recall notice states that owners may contact Kia for repair or replacement, but there is no specific deadline mentioned.
Contact Kia
We’ve drafted a message you can send Kia to request your refund or repair — edit it as you like.
Subject: Recall 23V639000 — Kia Kia Hello, I own a Kia that is covered by recall 23V639000 from Kia. The official recall notice states: Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Similar recalls
Keep exploring
From people who’ve dealt with this
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #23V639000 (September 15, 2023)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.