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Vehicle recall · NHTSA · Published November 28, 2018

KEYSTONE OUTBACK (2019) recall — Power Train

Keystone is recalling 2019 Outback trailers with potentially overheating hub bearings that could cause handling issues and crash risk. Owners must contact customer service for free repairs.

🇺🇸 NHTSA recall #18V843000VehicleKeystone ›
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Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Keystone is recalling 2019 Outback recreational trailers due to inner hub bearings that may not be sufficiently greased. This can cause bearings to overheat and fail, increasing crash risk. Affected owners should contact Keystone for free repairs. Read more at govinfonow.com/recall/1224100-keystone-2019-outback-power-train-recall-overheating-bearings-risk-crash.

Source Summary by GovInfoNow · govinfonow.com/recall/1224100-keystone-2019-outback-power-train-recall-overheating-bearings-risk-crash · Updated October 5, 2026 · Official notice: NHTSA #18V843000

Cite this page

“Keystone 2019 Outback Power Train Recall: Overheating Bearings Risk Crash.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1224100-keystone-2019-outback-power-train-recall-overheating-bearings-risk-crash. Based on NHTSA recall #18V843000 (https://www.nhtsa.gov/recalls?nhtsaId=18V843000).

Why it’s dangerous

The inner hub bearings may not be sufficiently greased, causing them to overheat and fail. When bearings fail, handling becomes compromised and crash risk increases.

Who’s affected

Owners of 2019 Keystone Outback recreational trailers are affected. Trailer drivers and passengers are most at risk if the bearings fail.

How to tell if you have this one

Check for 2019 Keystone Outback recreational trailers. The recall covers specific models including 2019 Outback, Cougar, Passport, Springdale, Bullet, and Hideout trailers.

  • Brand
    Keystone
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Keystone Customer Service

    Call 1-866-425-4369 to schedule a free repair for the hub bearings.

  2. Get Free Hub Bearing Repair

    Dealers will inspect and repair the hubs and bearings if needed at no cost.

Official remedy

What NHTSA says to do

Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.

✎ GovInfoNow

Questions people ask

What models are affected by this recall?

2019 Keystone Outback, Cougar, Passport, Springdale, Bullet, and Hideout recreational trailers, as well as 2019 Dutchmen Aerolite and Atlas trailers.

How can I tell if my trailer is affected?

Check if your trailer is a 2019 model from the list of affected Keystone and Dutchmen recreational trailers.

Is there a deadline for fixing the issue?

The recall began January 16, 2019, but owners can contact Keystone for repairs at any time.

Take action

Contact Keystone

We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.

Subject: Recall 18V843000 — Keystone Keystone

Hello,

I own a Keystone that is covered by recall 18V843000 from Keystone.

The official recall notice states: Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge.  The recall began January 16, 2019.  Owners may contact Keystone customer service at 1-866-425-4369.  Keystone's number for this recall is 18-340.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #18V843000 (November 28, 2018)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA