Chrysler recalls 2017-2019 Jeep Cherokees due to power transfer unit issues that may cause loss of drive power or unintended rollaway, increasing crash risk. Owners must contact FCA for free repairs.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Chrysler is recalling certain 2017-2019 Jeep Cherokees because a damaged power transfer unit (PTU) can cause loss of drive power or unintended vehicle rollaway, raising crash risk. Owners should contact FCA customer service for free repairs. Read more at govinfonow.com/recall/1224071-jeep-cherokee-2019-power-train-recall-risk-of-crash-from.
Source Summary by GovInfoNow · govinfonow.com/recall/1224071-jeep-cherokee-2019-power-train-recall-risk-of-crash-from · Updated October 4, 2026 · Official notice: NHTSA #25V011000
“Jeep Cherokee 2019 Power Train Recall: Risk of Crash from Drive Power Loss.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1224071-jeep-cherokee-2019-power-train-recall-risk-of-crash-from. Based on NHTSA recall 25V011000 (https://www.nhtsa.gov/recalls?nhtsaId=25V011000).
A damaged power transfer unit (PTU) can disengage the transmission and differential, causing loss of drive power. This may also lead to unintended vehicle rollaway, increasing crash risk.
Owners of 2017-2019 Jeep Cherokee vehicles with the power transfer unit (PTU) issue are most at risk. The hazard affects vehicles that may lose drive power or roll unexpectedly.
Check if your Jeep Cherokee was manufactured between 2017 and 2019. The recall covers vehicles with the power transfer unit (PTU) issue that may cause loss of drive power or unintended rollaway.
Call 1-800-853-1403 to schedule a free repair for the power transfer unit.
Dealers will update the drivetrain control module and PTU software and replace the PTU if necessary at no cost.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
The power transfer unit (PTU) may become damaged and disengage the transmission and differential, causing loss of drive power or unintended vehicle rollaway.
Your Jeep Cherokee was manufactured between 2017 and 2019 and has the power transfer unit (PTU) issue.
Contact FCA customer service at 1-800-853-1403 to schedule a free repair for the power transfer unit.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 25V011000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 25V011000 from Chrysler. The official recall notice states: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
