Skip to content
Vehicle recall · NHTSA · Published December 12, 2024

JAGUAR I-PACE (2019) recall — Electrical System

Jaguar recalls 2019 I-Pace vehicles with a high-voltage battery that overheats, increasing fire risk. Owners must park outside, limit charging to 80%, and get a free software update. Final repair includes repurchase.

🇺🇸 NHTSA recall #24V927000VehicleJaguar ›
Take action

Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Jaguar is recalling certain 2019 I-Pace electric vehicles due to a high-voltage battery that can overheat and cause fire. Owners must park outside, limit charging to 80%, and get a free software update from dealers. The final fix involves repurchasing the vehicle. Read more at govinfonow.com/recall/1224048-jaguar-i-pace-2019-electrical-system-recall-fire-risk-from.

Source Summary by GovInfoNow · govinfonow.com/recall/1224048-jaguar-i-pace-2019-electrical-system-recall-fire-risk-from · Updated October 4, 2026 · Official notice: NHTSA #24V927000

Cite this page

“Jaguar I-Pace 2019 Electrical System Recall: Fire Risk from Overheating Battery.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/1224048-jaguar-i-pace-2019-electrical-system-recall-fire-risk-from. Based on NHTSA recall #24V927000 (https://www.nhtsa.gov/recalls?nhtsaId=24V927000).

Why it’s dangerous

The high-voltage battery in these vehicles can overheat due to a faulty software update. This overheating increases the risk of fire, especially if the vehicle is charged beyond 80% or parked near flammable materials.

Who’s affected

Owners of 2019 Jaguar I-Pace vehicles that received an improper interim repair under recall number 24V-633 are affected. Drivers using these vehicles without the software update are at risk of fire if the battery overheats.

How to tell if you have this one

Check if your 2019 Jaguar I-Pace was mailed a notification letter dated February 6, 2025. The recall applies to vehicles that received an improper interim repair under recall number 24V-633.

  • Brand
    Jaguar
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Park Outside

    Move your vehicle to a location away from structures and flammable materials.

  2. Limit Charging

    Do not charge your vehicle beyond 80% until the software update is complete.

  3. Get Software Update

    Dealers will provide a free software update for the battery energy control module.

  4. Contact Jaguar

    Reach out to Jaguar customer service at 1-800-452-4827 for further assistance.

Official remedy

What NHTSA says to do

Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will update the battery energy control module software as an interim repair, free of charge. Owner notification letters were mailed February 6, 2025. As a final repair, Jaguar will repurchase the vehicles under recall number 24V-633. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H529.

✎ GovInfoNow

Questions people ask

Why is my Jaguar I-Pace being recalled?

The high-voltage battery may overheat due to an improper software update, increasing fire risk.

How do I know if my vehicle is affected?

Check if your 2019 Jaguar I-Pace received a notification letter dated February 6, 2025, or was part of an improper interim repair under recall number 24V-633.

What should I do if I have the recalled vehicle?

Park outside, limit charging to 80%, and get a free software update from a dealer. The final repair may involve repurchasing the vehicle.

Is there a deadline for the repair?

The recall requires an interim repair with a software update, but the final repair (repurchase) has no specific deadline.

Take action

Contact Jaguar

We’ve drafted a message you can send Jaguar to request your refund or repair — edit it as you like.

Subject: Recall 24V927000 — Jaguar Jaguar

Hello,

I own a Jaguar that is covered by recall 24V927000 from Jaguar.

The official recall notice states: Owners are advised to park and charge their vehicle outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete.  Dealers will update the battery energy control module software as an interim repair, free of charge.  Owner notification letters were mailed February 6, 2025.  As a final repair, Jaguar will repurchase the vehicles under recall number 24V-633.  Owners may contact Jaguar customer service at 1-800-452-4827.  Jaguar's number for this recall is H529.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Similar recalls

Keep exploring

From people who’ve dealt with this

Experiences, tips, and questions from readers. Every comment is reviewed before it appears.

No comments yet — be the first to share your experience.

Comments are reviewed before they appear. No links, ads, or personal attacks — those get removed.

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V927000 (December 12, 2024)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA