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Use caution Vehicle recall · NHTSA · Published December 9, 2019

Infiniti QX50 2019 Back-Up Camera Display Issue: Crash Risk

Nissan recalls 2019 Infiniti QX50s with back-up camera display flaws that may increase crash risk. Owners must update software to fix the issue.

🇺🇸 NHTSA recall #19V654000VehicleInfiniti ›
✎ GovInfoNow plain-language explainer

What happened, in plain English

Nissan is recalling 2019 Infiniti QX50 vehicles due to a back-up camera display problem that can cause crashes. The issue means the rear view image might not show properly when reversing, increasing the risk of collisions. Read more at govinfonow.com/recall/1223995-infiniti-qx50-2019-back-up-camera-display-issue-crash-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/1223995-infiniti-qx50-2019-back-up-camera-display-issue-crash-risk · Updated October 5, 2026 · Official notice: NHTSA #19V654000

Cite this page

“Infiniti QX50 2019 Back-Up Camera Display Issue: Crash Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223995-infiniti-qx50-2019-back-up-camera-display-issue-crash-risk. Based on NHTSA recall #19V654000 (https://www.nhtsa.gov/recalls?nhtsaId=19V654000).

Why it’s dangerous

The back-up camera display may not show the rear view image properly when reversing. This can create blind spots, making it harder to see obstacles and increasing crash risk during reverse maneuvers.

Who’s affected

Owners of 2019 Infiniti QX50 vehicles are affected. Drivers who reverse frequently are at higher risk due to potential blind spots.

How to tell if you have this one

Check if your 2019 Infiniti QX50 has a back-up camera that shows a blank screen when reversing. The recall covers all 2019 models with this specific software issue.

  • Brand
    Infiniti
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update Back-Up Camera Software

    Contact Nissan or Infiniti customer service to have the back-up camera settings updated for free.

Official remedy

What NHTSA says to do

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

How this recall unfolded

Recall timeline

2 dated steps over 28 days.

1. Recall began: Nov 11, 201912. NHTSA received the defect report: Dec 9, 201922019
  1. Recall began
  2. NHTSA received the defect report

Dates from the agency record only; steps without a date are left out.

Keep exploring

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V654000 (December 9, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA