FREIGHTLINER SPRINTER 4500 (2019) recall — Steering
Daimler Vans USA recalls 2019 Freightliner Sprinters with exposed steering columns that could let small parts enter, risking crashes. Owners get free steering column covers.
Use caution until it’s fixed
If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Daimler Vans USA is recalling 2019 Freightliner Sprinter 4500 vehicles with exposed steering columns that could let small parts enter, potentially causing crashes. Owners must get a free cover installed to prevent this hazard. Read more at govinfonow.com/recall/1223877-2019-freightliner-sprinter-4500-steering-recall-small-parts-risk-crash.
Source Summary by GovInfoNow · govinfonow.com/recall/1223877-2019-freightliner-sprinter-4500-steering-recall-small-parts-risk-crash · Updated October 5, 2026 · Official notice: NHTSA #20V110000
Cite this page
“2019 Freightliner Sprinter 4500 Steering Recall: Small Parts Risk Crash.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223877-2019-freightliner-sprinter-4500-steering-recall-small-parts-risk-crash. Based on NHTSA recall #20V110000 (https://www.nhtsa.gov/recalls?nhtsaId=20V110000).
Why it’s dangerous
Small vehicle parts like nuts and screws can enter the steering column area if it's exposed. This can interfere with steering operation, increasing the risk of a crash.
Who’s affected
Owners of 2019 Freightliner Sprinter 4500 vehicles with exposed steering columns are most at risk. This recall affects vehicles where the steering column casing cover wasn't properly installed.
How to tell if you have this one
Check if your 2019 Freightliner Sprinter 4500 has a steering column casing cover that wasn't installed. The recall covers vehicles where this cover was missing.
- Brand
Mercedes-Benz Freightliner- Category
Vehicle
What to do — step by step
Contact DVUSA
Call 1-877-762-8267 to schedule a free steering column cover installation.
Get Steering Column Cover
Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with a cover at no cost.
What NHTSA says to do
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
Questions people ask
Why is this recall happening?
The steering column casing cover may not have been installed, allowing small parts to enter the steering column area and potentially causing crashes.
How do I know if my vehicle is affected?
Your 2019 Freightliner Sprinter 4500 has an exposed steering column casing cover that wasn't properly installed.
What should I do if I own this vehicle?
Contact DVUSA at 1-877-762-8267 to get a free steering column cover installed by a Mercedes-Benz or Freightliner Sprinter dealer.
Contact Mercedes-Benz Freightliner
We’ve drafted a message you can send Mercedes-Benz Freightliner to request your refund or repair — edit it as you like.
Subject: Recall 20V110000 — Mercedes-Benz Freightliner Mercedes-Benz Freightliner Hello, I own a Mercedes-Benz Freightliner that is covered by recall 20V110000 from Mercedes-Benz Freightliner. The official recall notice states: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #20V110000 (February 25, 2020)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.