Skip to content
Vehicle recall · NHTSA · Published February 25, 2020

FREIGHTLINER SPRINTER 4500 (2019) recall — Steering

Daimler Vans USA recalls 2019 Freightliner Sprinter 4500 vehicles with potentially loose steering spindle screws that could cause loss of steering control and crash risk. Owners must contact DVUSA for free repair.

🇺🇸 NHTSA recall #20V109000VehicleDaimler Vans USA ›
Take action

Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Daimler Vans USA is recalling 2019 Freightliner Sprinter 4500 vehicles because steering spindle screws may not be properly tightened, causing them to loosen and detach. This could make it difficult for drivers to steer, increasing crash risk. Read more at govinfonow.com/recall/1223876-freightliner-sprinter-4500-steering-recall-loose-screws-risk-crash.

Source Summary by GovInfoNow · govinfonow.com/recall/1223876-freightliner-sprinter-4500-steering-recall-loose-screws-risk-crash · Updated October 5, 2026 · Official notice: NHTSA #20V109000

Cite this page

“Freightliner Sprinter 4500 Steering Recall: Loose Screws Risk Crash.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223876-freightliner-sprinter-4500-steering-recall-loose-screws-risk-crash. Based on NHTSA recall #20V109000 (https://www.nhtsa.gov/recalls?nhtsaId=20V109000).

Why it’s dangerous

The screws that secure the steering spindle intermediate bearing may not be properly tightened. If they loosen and detach, drivers may have difficulty steering, which could lead to a crash.

Who’s affected

Owners of 2019 Freightliner Sprinter 4500 vehicles are affected. Drivers are most at risk if the steering screws become loose and detach.

How to tell if you have this one

Check if your 2019 Freightliner Sprinter 4500 has steering spindle intermediate bearing screws that were not properly tightened. The recall began April 13, 2020.

  • Brand
    Daimler Vans USA
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact DVUSA

    Call 1-877-762-8267 to schedule a free repair at a dealer.

  2. Get Repair

    Dealers will replace and properly tighten the steering spindle intermediate bearing screws at no cost.

Official remedy

What NHTSA says to do

DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing them to loosen and detach.

How do I know if my vehicle is affected?

Your 2019 Freightliner Sprinter 4500 may be affected if the steering spindle intermediate bearing screws were not properly tightened. The recall began April 13, 2020.

What should I do if I own this vehicle?

Contact DVUSA customer service at 1-877-762-8267 to schedule a free repair at a dealer.

Take action

Contact Daimler Vans USA

We’ve drafted a message you can send Daimler Vans USA to request your refund or repair — edit it as you like.

Subject: Recall 20V109000 — Daimler Vans USA Daimler Vans USA

Hello,

I own a Daimler Vans USA that is covered by recall 20V109000 from Daimler Vans USA.

The official recall notice states: DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge.  The recall began April 13, 2020.  Owners may contact DVUSA customer service at 1-877-762-8267. 
DVUSA's number for this recall is VS3SCHLENK.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Similar recalls

Keep exploring

From people who’ve dealt with this

Experiences, tips, and questions from readers. Every comment is reviewed before it appears.

No comments yet — be the first to share your experience.

Comments are reviewed before they appear. No links, ads, or personal attacks — those get removed.

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #20V109000 (February 25, 2020)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA