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Vehicle recall · NHTSA · Published September 18, 2019

FREIGHTLINER SPRINTER 4500 (2019) recall — Latches/Locks/Linkages

Daimler Vans USA recalls 2019 Freightliner Sprinter 4500s with hood that may open while driving, reducing driver visibility and increasing crash risk. Owners must have hood inspected by dealer.

🇺🇸 NHTSA recall #19V665000VehicleDaimler Vans USA ›
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Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Daimler Vans USA is recalling certain 2019 Freightliner Sprinter 4500 vehicles because a hood may open while driving, reducing driver visibility and increasing crash risk. Affected owners should have the hood inspected by a dealer. Read more at govinfonow.com/recall/1223868-freightliner-sprinter-4500-2019-recall-hood-opens-while-driving-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/1223868-freightliner-sprinter-4500-2019-recall-hood-opens-while-driving-risk · Updated October 5, 2026 · Official notice: NHTSA #19V665000

Cite this page

“Freightliner Sprinter 4500 (2019) Recall: Hood Opens While Driving Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223868-freightliner-sprinter-4500-2019-recall-hood-opens-while-driving-risk. Based on NHTSA recall #19V665000 (https://www.nhtsa.gov/recalls?nhtsaId=19V665000).

Why it’s dangerous

The hood may open while driving due to improper tightening of the screw connection. Factors like vehicle speed, wind resistance, and road conditions can cause this issue, reducing driver visibility and increasing crash risk.

Who’s affected

Owners of 2019 Freightliner Sprinter 4500 vehicles with the specific hood latch issue are most at risk. Drivers using these vehicles should be cautious of potential hood openings while driving.

How to tell if you have this one

Check if your 2019 Freightliner Sprinter 4500 has a hood that opens while driving. The recall covers vehicles sold between November 1, 2019, and the current date.

  • Brand
    Daimler Vans USA
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Dealer for Inspection

    Have a dealer inspect the hood screw connection and tighten it if necessary at no cost.

  2. Check Recall Status

    Verify if your vehicle is affected by contacting DVUSA customer service at 1-877-762-8267.

Official remedy

What NHTSA says to do

DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.

✎ GovInfoNow

Questions people ask

Why is my hood opening while driving?

The hood may open while driving due to improper tightening of the screw connection on the upper hood catch, which can be affected by vehicle speed, wind, and road conditions.

How do I know if my vehicle is affected?

Your vehicle is affected if it is a 2019 Freightliner Sprinter 4500 with a hood that opens while driving, as recalled by DVUSA starting November 1, 2019.

Is there a risk of serious injury?

The recall states that the hood opening while driving can reduce driver visibility, increasing crash risk, but does not specify a risk of serious injury.

Take action

Contact Daimler Vans USA

We’ve drafted a message you can send Daimler Vans USA to request your refund or repair — edit it as you like.

Subject: Recall 19V665000 — Daimler Vans USA Daimler Vans USA

Hello,

I own a Daimler Vans USA that is covered by recall 19V665000 from Daimler Vans USA.

The official recall notice states: DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge.  The recall began November 1, 2019.  Owners may contact DVUSA customer service at 1-877-762-8267.  DVUSA's number for this recall is VS3HAUBOSS.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V665000 (September 18, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA