FREIGHTLINER SPRINTER 4500 (2019) recall — Structure
Daimler Vans USA recalls 2019 Freightliner Sprinter vehicles with potentially incorrectly installed door wedges that could increase injury risk during severe frontal crashes. Owners must have door wedges inspected and corrected by dealers.
Use caution until it’s fixed
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
Contact the company & request your remedy
What happened, in plain English
Daimler Vans USA is recalling certain 2019 Freightliner Sprinter vehicles because the door wedges might be installed incorrectly. This could make it harder to open doors after a severe frontal crash, increasing injury risk for drivers and front-seat passengers. Read more at govinfonow.com/recall/1223862-freightliner-sprinter-2019-incorrect-door-wedge-may-increase-injury-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/1223862-freightliner-sprinter-2019-incorrect-door-wedge-may-increase-injury-risk · Updated October 5, 2026 · Official notice: NHTSA #19V716000
Cite this page
“Freightliner Sprinter 2019: Incorrect Door Wedge May Increase Injury Risk in Frontal Collisions.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223862-freightliner-sprinter-2019-incorrect-door-wedge-may-increase-injury-risk. Based on NHTSA recall #19V716000 (https://www.nhtsa.gov/recalls?nhtsaId=19V716000).
Why it’s dangerous
If the door wedge is installed incorrectly, it may not function properly after a severe frontal crash. This could make it harder for drivers and front-seat passengers to exit the vehicle, increasing injury risk.
Who’s affected
Owners of 2019 Freightliner Sprinter vehicles with potentially incorrectly installed door wedges are affected. Drivers and front-seat passengers face the highest risk during severe frontal collisions.
How to tell if you have this one
Check if your 2019 Freightliner Sprinter has an abutting wedge installed on the driver and front passenger side door jamb. The recall began February 10, 2020, and DVUSA issued an interim notification on November 22, 2019.
- Brand
Daimler Vans USA- Category
Vehicle
What to do — step by step
Contact DVUSA
Call 1-877-762-8267 to schedule a door wedge inspection at a dealer.
Have Door Wedge Inspected
Dealers will inspect and correct the door wedge installation if necessary, free of charge.
What NHTSA says to do
DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL.
Questions people ask
Why is this recall happening?
The abutting wedge may have been installed incorrectly, which could make it harder to open doors after a severe frontal crash, increasing injury risk.
How do I know if my vehicle is affected?
Your 2019 Freightliner Sprinter with an abutting wedge on the driver and front passenger side door jamb may be affected. The recall began February 10, 2020.
What should I do if I own this vehicle?
Contact DVUSA at 1-877-762-8267 to schedule a free door wedge inspection at a dealer.
Contact Daimler Vans USA
We’ve drafted a message you can send Daimler Vans USA to request your refund or repair — edit it as you like.
Subject: Recall 19V716000 — Daimler Vans USA Daimler Vans USA Hello, I own a Daimler Vans USA that is covered by recall 19V716000 from Daimler Vans USA. The official recall notice states: DVUSA will notify owners, and dealers will inspect the installation of the abutting wedge on the driver and front passenger side, correcting it, as necessary, free of charge. DVUSA issued owners an interim notification on November 22, 2019. The recall began February 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KEIL. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V716000 (August 10, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.