FREIGHTLINER SPRINTER 4500 (2019) recall — Visibility
Daimler Vans USA is recalling 2019 Freightliner Sprinter 4500 vehicles with single-pane rear side windows that may not protect rear occupants during side impacts or rollovers.
Use caution until it’s fixed
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Contact the company & request your remedy
What happened, in plain English
Daimler Vans USA is recalling certain 2019 Freightliner Sprinter 4500 vehicles because their rear side windows may not protect rear passengers during side impacts or rollovers. This could increase the risk of injury or ejection in crashes. Read more at govinfonow.com/recall/1223854-freightliner-sprinter-4500-2019-recall-side-windows-may-not-protect.
Source Summary by GovInfoNow · govinfonow.com/recall/1223854-freightliner-sprinter-4500-2019-recall-side-windows-may-not-protect · Updated October 5, 2026 · Official notice: NHTSA #19V507000
Cite this page
“Freightliner Sprinter 4500 (2019) recall: Side windows may not protect rear occupants in crashes.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223854-freightliner-sprinter-4500-2019-recall-side-windows-may-not-protect. Based on NHTSA recall #19V507000 (https://www.nhtsa.gov/recalls?nhtsaId=19V507000).
Why it’s dangerous
In crashes involving side impacts or vehicle rollovers, the single-pane rear side windows may not hold the rear occupants securely. This could lead to ejection from the vehicle, increasing injury risk.
Who’s affected
Owners of 2019 Freightliner Sprinter 4500 vehicles with single-pane rear side windows are affected. Rear passengers are at higher risk during side impacts or vehicle rollovers.
How to tell if you have this one
Check if your 2019 Freightliner Sprinter 4500 has single-pane safety glass on the rear side windows. The recall covers vehicles sold between January 2019 and January 2020.
- Brand
Freightliner- Category
Vehicle
What to do — step by step
Contact DVUSA
Call 1-877-762-8267 to schedule a replacement of the rear side windows with laminated safety glass.
What NHTSA says to do
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Questions people ask
Why is this recall happening?
The rear side windows may not adequately protect rear occupants during side impacts or vehicle rollovers, increasing injury risk.
How do I know if my vehicle is affected?
Your 2019 Freightliner Sprinter 4500 has single-pane safety glass on the rear side windows. The recall covers vehicles sold between January 2019 and January 2020.
What should I do if I have the affected vehicle?
Contact DVUSA at 1-877-762-8267 to arrange a free replacement of the rear side windows with laminated safety glass.
Contact Freightliner
We’ve drafted a message you can send Freightliner to request your refund or repair — edit it as you like.
Subject: Recall 19V507000 — Freightliner Freightliner Hello, I own a Freightliner that is covered by recall 19V507000 from Freightliner. The official recall notice states: DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V507000 (February 7, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.