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Vehicle recall · NHTSA · Published December 19, 2019

FREIGHTLINER SPRINTER 4500 (2019) recall — Equipment

Daimler Vans USA recalls 2019 Freightliner Sprinter 4500s with potentially loose lashing rails that could cause cargo to become unsecured during a crash.

🇺🇸 NHTSA recall #19V908000VehicleDaimler Vans USA ›
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Contact the company & request your remedy

No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Daimler Vans USA is recalling certain 2019 Freightliner Sprinter 4500 trucks because lashing rails might not be properly installed, which could cause cargo to become unsecured and increase crash risk. Read more at govinfonow.com/recall/1223852-freightliner-sprinter-4500-2019-recall-lashing-rails-may-detach-causing.

Source Summary by GovInfoNow · govinfonow.com/recall/1223852-freightliner-sprinter-4500-2019-recall-lashing-rails-may-detach-causing · Updated October 5, 2026 · Official notice: NHTSA #19V908000

Cite this page

“Freightliner Sprinter 4500 (2019) recall: Lashing rails may detach causing cargo crash risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223852-freightliner-sprinter-4500-2019-recall-lashing-rails-may-detach-causing. Based on NHTSA recall #19V908000 (https://www.nhtsa.gov/recalls?nhtsaId=19V908000).

Why it’s dangerous

If lashing rails disconnect, cargo could become unsecured. This increases the risk of a crash during normal operation, especially when transporting heavy loads.

Who’s affected

Owners of 2019 Freightliner Sprinter 4500 trucks are affected. Drivers transporting cargo are most at risk if the lashing rails become detached.

How to tell if you have this one

Check for 2019 Freightliner Sprinter 4500 trucks. The recall began April 15, 2020, and DVUSA issued an interim notification on February 7, 2020.

  • Brand
    Daimler Vans USA
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact DVUSA

    Call DVUSA customer service at 1-877-762-8267 to confirm your vehicle is affected and schedule a repair.

  2. Get lashing rails reinstalled

    Dealers will correct the installation of lashing rails at no cost to you.

Official remedy

What NHTSA says to do

DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge. DVUSA issued owners an interim notification on February 7, 2020. The recall began April 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ZUSCHI.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.

How do I know if my truck is affected?

Check if you own a 2019 Freightliner Sprinter 4500. The recall began April 15, 2020, and DVUSA issued an interim notification on February 7, 2020.

What should I do if my lashing rails are loose?

Contact DVUSA customer service at 1-877-762-8267 to schedule a repair. Dealers will reattach the lashing rails at no cost.

Take action

Contact Daimler Vans USA

We’ve drafted a message you can send Daimler Vans USA to request your refund or repair — edit it as you like.

Subject: Recall 19V908000 — Daimler Vans USA Daimler Vans USA

Hello,

I own a Daimler Vans USA that is covered by recall 19V908000 from Daimler Vans USA.

The official recall notice states: DVUSA will notify owners, and dealers will correctly affix the lashing rails to the side walls, free of charge.  DVUSA issued owners an interim notification on February 7, 2020.  The recall began April 15, 2020.  Owners may contact DVUSA customer service at 1-877-762-8267.  DVUSA's number for this recall is VS3ZUSCHI.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V908000 (December 19, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA