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Vehicle recall · NHTSA · Published June 11, 2019

FREIGHTLINER SPRINTER 4500 (2019) recall — Seats

Daimler Vans USA recalls 2019 Freightliner Sprinter 4500 vehicles with potential seat cushion shift in crashes. Owners must have front seat tilt adjusters replaced free by dealers.

🇺🇸 NHTSA recall #19V800000VehicleDaimler Vans USA ›
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No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Daimler Vans USA is recalling 2019 Freightliner Sprinter 4500 vehicles because a weld seam in the front seat tilt adjuster could break during a crash, shifting the seat cushion forward and increasing injury risk. This affects truck owners who use the vehicle for work or personal transport. Read more at govinfonow.com/recall/1223850-freightliner-sprinter-4500-2019-seats-risk-of-injury-in-crashes.

Source Summary by GovInfoNow · govinfonow.com/recall/1223850-freightliner-sprinter-4500-2019-seats-risk-of-injury-in-crashes · Updated October 5, 2026 · Official notice: NHTSA #19V800000

Cite this page

“Freightliner Sprinter 4500 (2019) Seats: Risk of Injury in Crashes.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223850-freightliner-sprinter-4500-2019-seats-risk-of-injury-in-crashes. Based on NHTSA recall #19V800000 (https://www.nhtsa.gov/recalls?nhtsaId=19V800000).

Why it’s dangerous

During a crash, the weld seam in the front seat tilt adjuster might break. This could cause the seat cushion to shift forward, potentially increasing injury risk for drivers and passengers.

Who’s affected

Truck owners with 2019 Freightliner Sprinter 4500 models are most at risk. These vehicles are typically used for commercial transport, so drivers and passengers could face injury if the seat shifts during a crash.

How to tell if you have this one

Check if your 2019 Freightliner Sprinter 4500 has a front seat tilt adjuster with a seam that may have been insufficiently welded. The recall began March 9, 2020, and DVUSA issued an interim notification on December 19, 2019.

  • Brand
    Daimler Vans USA
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact DVUSA

    Call DVUSA customer service at 1-877-762-8267 to schedule a replacement for the front seat tilt adjuster.

  2. Get Replacement Tilt Adjuster

    Dealers will replace the front seat tilt adjuster for free once you contact DVUSA.

Official remedy

What NHTSA says to do

DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge. DVUSA issued owners an interim notification on December 19, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SITZVER.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

A seam on the height adjuster for the front seats may have been insufficiently welded, which could break during a crash and shift the seat cushion forward.

How do I know if my vehicle is affected?

Your 2019 Freightliner Sprinter 4500 with a front seat tilt adjuster that may have an insufficiently welded seam is affected. The recall began March 9, 2020.

What should I do if I own this vehicle?

Contact DVUSA customer service at 1-877-762-8267 to schedule a free replacement of the front seat tilt adjuster.

Take action

Contact Daimler Vans USA

We’ve drafted a message you can send Daimler Vans USA to request your refund or repair — edit it as you like.

Subject: Recall 19V800000 — Daimler Vans USA Daimler Vans USA

Hello,

I own a Daimler Vans USA that is covered by recall 19V800000 from Daimler Vans USA.

The official recall notice states: DVUSA will notify owners, and dealers will replace the tilt adjuster for the front seats, free of charge.  DVUSA issued owners an interim notification on December 19, 2019.  The recall began March 9, 2020.  Owners may contact DVUSA customer service at 1-877-762-8267.  DVUSA's number for this recall is VS3SITZVER.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V800000 (June 11, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA