Skip to content
Use caution Vehicle recall · NHTSA · Published February 19, 2019

Keystone 2019 Crossroad Redwood Trailers: Trailer Separation Risk

Keystone is recalling 2019 Crossroad Redwood trailers with MORryde Rubber Pin Boxes due to potential trailer separation from tow vehicles, increasing crash risk. Owners can get free bolt tightening at dealers.

🇺🇸 NHTSA recall #19V108000VehicleKeystone ›
✎ GovInfoNow plain-language explainer

What happened, in plain English

Keystone is recalling 2019 Crossroad Redwood trailers with MORryde Rubber Pin Boxes because the mounting bolts might not be tight enough, which could cause the trailer to separate from the tow vehicle. This separation increases crash risk, so dealers will fix it for free. Read more at govinfonow.com/recall/1223647-keystone-2019-crossroad-redwood-trailers-trailer-separation-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/1223647-keystone-2019-crossroad-redwood-trailers-trailer-separation-risk · Updated October 5, 2026 · Official notice: NHTSA #19V108000

Cite this page

“Keystone 2019 Crossroad Redwood Trailers: Trailer Separation Risk.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223647-keystone-2019-crossroad-redwood-trailers-trailer-separation-risk. Based on NHTSA recall #19V108000 (https://www.nhtsa.gov/recalls?nhtsaId=19V108000).

Why it’s dangerous

The trailer could separate from the tow vehicle due to loose mounting bolts on the pin box. This separation increases the risk of a crash, which could lead to injury or property damage.

Who’s affected

Owners of 2019 Crossroad Redwood recreational trailers with MORryde Rubber Pin Boxes are affected. Tow vehicle drivers and trailer users are most at risk if the trailer separates.

How to tell if you have this one

Check if your 2019 Crossroad Redwood trailer has a MORryde Rubber Pin Box. The recall started on February 28, 2019, and affects specific models sold during that time.

  • Brand
    Keystone
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Dealership

    Dealers will tighten the mounting bolts for free to prevent trailer separation.

  2. Notify Keystone

    Contact Keystone customer service at 1-866-425-4369 to confirm the recall applies to your trailer.

Official remedy

What NHTSA says to do

Keystone has notified owners, and dealers will properly tighten the mounting bolts for the pin box, free of charge. The recall began on February 28, 2019. Owners may notify Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-346.

How this recall unfolded

Recall timeline

2 dated steps over 9 days.

1. NHTSA received the defect report: Feb 19, 201912. Recall began: Feb 28, 201922019
  1. NHTSA received the defect report
  2. Recall began

Dates from the agency record only; steps without a date are left out.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The pin box mounting bolts may have been insufficiently tightened, possibly causing the trailer to separate from the tow vehicle.

Keep exploring

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V108000 (February 19, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA