Chrysler Pacifica 2019: Rearview Camera Image Stays On After Shifting Out of Reverse
Chrysler is recalling certain 2018-2019 Pacifica vehicles with 8.4-inch radios and 360-degree cameras. A software error causes rearview camera images to stay on after shifting out of reverse, potentially distracting drivers and increasing crash risk. Owners will receive free software updates.
Use caution until it’s fixed
The lingering rearview image can distract the driver, increasing the risk of a crash.
What happened, in plain English
Chrysler is recalling 2018-2019 Pacifica vehicles with 8.4-inch radios and 360-degree cameras. A software error causes rearview camera images to stay on the screen after shifting out of reverse, which can distract drivers and increase crash risk. Owners will receive a free software update to fix this issue. Read more at govinfonow.com/recall/1223635-chrysler-pacifica-2019-rearview-camera-image-stays-on-after-shifting.
Source Summary by GovInfoNow · govinfonow.com/recall/1223635-chrysler-pacifica-2019-rearview-camera-image-stays-on-after-shifting · Updated October 5, 2026 · Official notice: NHTSA #19V886000
Cite this page
“Chrysler Pacifica 2019: Rearview Camera Image Stays On After Shifting Out of Reverse.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223635-chrysler-pacifica-2019-rearview-camera-image-stays-on-after-shifting. Based on NHTSA recall #19V886000 (https://www.nhtsa.gov/recalls?nhtsaId=19V886000).
Why it’s dangerous
A software error causes the rearview camera image to stay displayed on the radio screen after the vehicle shifts out of reverse. This can distract the driver, increasing the risk of a crash. The issue violates Federal Motor Vehicle Safety Standard 111 for rearview mirrors.
Who’s affected
Owners of 2018-2019 Chrysler Pacifica vehicles with 8.4-inch radios and 360-degree cameras are affected. Drivers using these vehicles with the rearview camera system are most at risk.
How to tell if you have this one
Check if your 2018-2019 Chrysler Pacifica has an 8.4-inch radio display, a 360-degree surround view camera system, and seat back video screens. The recall began January 9, 2020.
- Brand
Chrysler- Category
Vehicle
What to do — step by step
Contact Chrysler
Call Chrysler customer service at 1-800-853-1403 to confirm your vehicle is affected and schedule the free software update.
What NHTSA says to do
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
How this recall unfolded
Recall timeline
2 dated steps over 28 days.
- NHTSA received the defect report
- Recall began
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V886000 (December 12, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.