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Vehicle recall · NHTSA · Published September 5, 2019

CHRYSLER PACIFICA (2019) recall — Electrical System

Chrysler recalls 2017-2019 Pacifica vehicles with engine stop/start systems due to loose battery ground connections that may cause power steering loss or stalling, increasing crash risk.

🇺🇸 NHTSA recall #19V348000VehicleChrysler ›
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No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Chrysler is recalling certain 2017-2019 Pacifica vehicles that have a loose battery ground connection. This can cause power steering to fail or the vehicle to stall, increasing the risk of a crash. Read more at govinfonow.com/recall/1223632-chrysler-2019-pacifica-risk-of-crash-from-power-steering-issues.

Source Summary by GovInfoNow · govinfonow.com/recall/1223632-chrysler-2019-pacifica-risk-of-crash-from-power-steering-issues · Updated October 5, 2026 · Official notice: NHTSA #19V348000

Cite this page

“Chrysler 2019 Pacifica: Risk of Crash from Power Steering Issues.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223632-chrysler-2019-pacifica-risk-of-crash-from-power-steering-issues. Based on NHTSA recall #19V348000 (https://www.nhtsa.gov/recalls?nhtsaId=19V348000).

Why it’s dangerous

A loose battery ground connection can cause intermittent power steering assist loss or vehicle stalling. This increases the risk of a crash because the driver may lose steering control or the vehicle could stop suddenly while moving.

Who’s affected

Owners of 2017-2019 Chrysler Pacifica vehicles with engine stop/start systems are affected. Drivers using these vehicles are most at risk if the power steering fails or the vehicle stalls unexpectedly.

How to tell if you have this one

Check if your 2017-2019 Chrysler Pacifica has an engine stop/start system. The recall covers vehicles with this feature.

  • Brand
    Chrysler
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Chrysler

    Call Chrysler customer service at 1-800-853-1403 to get the recall inspection.

  2. Get Inspection

    Dealers will inspect the battery ground surfaces, clean contact surfaces as needed, and reassemble the ground connection for free.

Official remedy

What NHTSA says to do

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

A loose battery ground connection may cause power steering loss or vehicle stalling, increasing crash risk.

Do I need to do anything now?

Chrysler will notify owners and dealers will inspect the battery ground connection for free. No immediate action is needed beyond the recall process.

What model years are affected?

The recall covers 2017-2019 Chrysler Pacifica vehicles with engine stop/start systems.

Take action

Contact Chrysler

We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.

Subject: Recall 19V348000 — Chrysler Chrysler

Hello,

I own a Chrysler that is covered by recall 19V348000 from Chrysler.

The official recall notice states: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge.  The recall began May 24, 2019.  Owners may contact Chrysler customer service at 1-800-853-1403.  FCA US' number for this recall is V53.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V348000 (September 5, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA