AUDI S5 (2019) recall — Suspension
Audi is recalling 2019 S5 vehicles with potentially loose shock absorbers that could impair steering and increase crash risk. Owners must have shock absorbers replaced free by dealers.
Use caution until it’s fixed
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Contact the company & request your remedy
What happened, in plain English
Audi is recalling certain 2019 S5 vehicles because front shock absorber forks may crack, causing them to loosen. This could impair steering and increase crash risk. Affected vehicles need free replacement of the shock absorbers. Read more at govinfonow.com/recall/1223453-audi-2019-s5-recall-loose-shock-absorbers-risk-crash.
Source Summary by GovInfoNow · govinfonow.com/recall/1223453-audi-2019-s5-recall-loose-shock-absorbers-risk-crash · Updated October 5, 2026 · Official notice: NHTSA #19V114000
Cite this page
“Audi 2019 S5 Recall: Loose Shock Absorbers Risk Crash.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223453-audi-2019-s5-recall-loose-shock-absorbers-risk-crash. Based on NHTSA recall #19V114000 (https://www.nhtsa.gov/recalls?nhtsaId=19V114000).
Why it’s dangerous
Loose shock absorber forks can cause the front suspension to become unstable, making steering difficult and increasing the chance of a crash. This happens when the shock absorbers crack and loosen over time.
Who’s affected
Owners of 2019 Audi S5 vehicles are affected. Drivers with loose shock absorbers may face impaired steering and higher crash risk.
How to tell if you have this one
Check if your vehicle is a 2019 Audi S5 Cabriolet or S5 Sportback. The recall covers vehicles with potentially cracked front shock absorber forks.
- Brand
Audi- Category
Vehicle
What to do — step by step
Contact Audi Customer Service
Call 1-800-253-2834 to confirm your vehicle is affected and schedule a free shock absorber replacement.
Get Shock Absorber Replacement
Dealers will replace the front shock absorber forks at no cost to you.
What NHTSA says to do
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
Questions people ask
Why is this recall happening?
The front shock absorber forks may develop cracks that allow them to loosen, impairing vehicle steering and increasing crash risk.
How do I know if my vehicle is affected?
Your vehicle is affected if it is a 2019 Audi S5 Cabriolet or S5 Sportback with potentially cracked front shock absorber forks.
What should I do if I own an affected vehicle?
Contact Audi customer service at 1-800-253-2834 to schedule a free shock absorber replacement at a dealer.
Contact Audi
We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.
Subject: Recall 19V114000 — Audi Audi Hello, I own a Audi that is covered by recall 19V114000 from Audi. The official recall notice states: Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #19V114000 (February 20, 2019)
- Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.