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Vehicle recall · NHTSA · Published October 6, 2019

AUDI E-TRON (2019) recall — Electrical System

Audi is recalling 2019 E-TRON models with a faulty seal that can let moisture into the high-voltage system, causing short circuits and fire risk. Owners must stop using the vehicle if warning lights appear with the message 'Electrical system: fault' and contact Audi Roadside Assistance.

🇺🇸 NHTSA recall #19V434000VehicleAudi ›
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No email on file for this recall — reach the company by phone or its official page instead.No contact details on file — see the official NHTSA notice.
✎ GovInfoNow plain-language explainer

What happened, in plain English

Audi is recalling certain 2019 E-TRON electric vehicles due to a faulty seal that allows moisture into the high-voltage battery system. This can cause short circuits, increasing the risk of fire. If warning lights appear with the message 'Electrical system: fault,' you should stop driving immediately and contact Audi Roadside Assistance. Read more at govinfonow.com/recall/1223445-audi-2019-e-tron-electrical-system-recall-fire-risk-from.

Source Summary by GovInfoNow · govinfonow.com/recall/1223445-audi-2019-e-tron-electrical-system-recall-fire-risk-from · Updated October 5, 2026 · Official notice: NHTSA #19V434000

Cite this page

“Audi 2019 E-TRON Electrical System Recall: Fire Risk from Moisture.” GovInfoNow, updated October 5, 2026. https://govinfonow.com/recall/1223445-audi-2019-e-tron-electrical-system-recall-fire-risk-from. Based on NHTSA recall #19V434000 (https://www.nhtsa.gov/recalls?nhtsaId=19V434000).

Why it’s dangerous

Moisture can enter the high-voltage battery system through a faulty seal on the charging socket. This can cause a short-circuit, which increases the risk of fire. If warning lights appear along with the message 'Electrical system: fault,' the vehicle should be stopped immediately.

Who’s affected

Owners of 2019 Audi E-TRON vehicles with the faulty seal are affected. Electric vehicle owners who drive the vehicle while warning lights appear with the message 'Electrical system: fault' are at higher risk.

How to tell if you have this one

This recall applies to 2019 Audi E-TRON vehicles. The faulty seal allows moisture to enter the high-voltage battery system, which can cause short circuits and fire risk.

  • Brand
    Audi
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Stop Using Vehicle Immediately

    If warning lights appear along with the message 'Electrical system: fault,' stop driving the vehicle, park outdoors away from structures, and do not charge the vehicle.

  2. Contact Audi Roadside Assistance

    Call 1-800-411-9988 to have the vehicle towed for repair.

  3. Get Free Repair

    Audi will install a new seal and replace affected system components at no cost.

    September 6, 2019
Official remedy

What NHTSA says to do

Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.

✎ GovInfoNow

Questions people ask

What should I do if I see warning lights with the message 'Electrical system: fault'?

Stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.

How can I tell if my 2019 E-TRON is affected by this recall?

This recall applies to 2019 Audi E-TRON vehicles with a faulty seal that allows moisture into the high-voltage battery system.

Is there a deadline for getting the repair?

The recall began September 6, 2019, but repairs are free and can be done at any time.

Take action

Contact Audi

We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.

Subject: Recall 19V434000 — Audi Audi

Hello,

I own a Audi that is covered by recall 19V434000 from Audi.

The official recall notice states: Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge.  The recall began September 6, 2019.  Owners may contact Audi's customer service at 1-800-253-2834.  Audi's number for this recall is 93E8.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #19V434000 (October 6, 2019)
  • Plain-language summary written by qwen3:4b on October 5, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA