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NHTSA upgrades 2021–2024 Ford Mustang Mach E probe to engineering analysis: Collisions Involving Ford BlueCruise

On January 17, 2025, the National Highway Traffic Safety Administration’s Office of Defects Investigation (ODI) opened an Engineering Analysis (EA25001) into 2021–2024 Ford Mustang Mach E, concerning the electrical system. An Engineering Analysis is the second, deeper stage of an NHTSA defect investigation, opened when ODI wants a closer technical look; it can end with NHTSA asking the manufacturer for a recall. It follows Preliminary Evaluation PE24012. As of NHTSA’s latest data it is still open.

Action
EA25001 (Engineering Analysis)
Status
Open
Component
Electrical System: Adas
Listed
4 make/model/year entries in NHTSA’s file

Vehicles under investigation

MakeFord
ModelMustang Mach E
Model years2021–2024

As listed in NHTSA’s investigation file. Not every vehicle of a listed model is necessarily affected.

What ODI says

On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate to BlueCruise, as well as other Ford partial driving automation systems that offer lane and speed maintenance. In its response to ODI’s IR, Ford stated that there are 2,539,962 Ford and Lincoln vehicles (including subject and peer vehicles) equipped with a partial driving automation system within the scope of the request. The majority of these vehicles are equipped with a system that Ford calls Lane Centering Assist (LCA), which is a hands-on partial driving automation system that combines longitudinal control authority governed by Adaptive Cruise Control (ACC) and lateral control authority governed by a steerable path. LCA is offered on a wide range of Ford and Lincoln models beginning in model year 2019. Vehicles that are equipped with BlueCruise, the focus of this investigation, have LCA capability and additionally offer hands-free partial driving automation when certain conditions are met. Hands-free BlueCruise operation is only offered on certain roadways and system availability is geofenced using vehicle GPS. BlueCruise-equipped vehicles employ a camera-based driver monitoring system to determine driver attentiveness to the roadway. BlueCruise was introduced in model year 2021 and is currently available in a select range of Ford and Lincoln vehicles. For BlueCruise- and LCA-equipped vehicles, both ACC and Pre-Collision Assist (PCA) features use a combination of camera and radar sensing technologies to detect and classify objects. ACC is specifically designed to detect vehicles (including cars, trucks, and motorcycles) and bicycles in front of the subject vehicle which are either stationary or moving in the same direction as the subject vehicle. Through this investigation, limitations in the detection of stationary vehicles in certain conditions have been identified. Specifically, due to the potential for false detection of stationary objects at long distances, Ford designed ACC to inhibit any response to reported stationary objects when the subject vehicle’s approach speed is at or above 62 mph. Additionally, system performance may be limited when there is poor visibility due to insufficient illumination. In addition to reviewing Ford’s response to ODI’s IR, the agency conducted a review of crash and non-crash reports identified collectively through Ford’s IR response, incident reporting through Standing General Order 2021-01 (SGO), and NHTSA vehicle owner questionnaires. In total, 32 crashes and 2,004 non-crash reports on subject and peer Ford vehicles were identified across manufacturer and ODI data sources. A detailed analysis of each crash was conducted including the review of any available police reports, photographs, data recovered from in-vehicle event data recorders, connected vehicle data, and/or other information. In both fatal collisions referenced in the PE24012 opening resume, the subject Ford Mustang Mach-E vehicle was traveling over 70 mph on a controlled-access highway during nighttime lighting conditions with hands-free BlueCruise engaged when it collided with a stationary vehicle. Analysis of data imaged from the vehicles’ event data recorders demonstrates that in each incident, the driver did not apply the brakes or take evasive steering action, and no deceleration was initiated by either the BlueCruise system or PCA prior to impact. Through the agency’s crash analysis, four additional frontal collisions were identified where the subject Ford impacted a stopped or slow-moving lead vehicle or another stationary object located in the travel lane. Two of these four incidents involved BlueCruise-equipped Ford Mustang Mach-E vehicles (included in the failure report summary along with the fatal collisions discussed above), while the other two involved other Ford models equipped with the LCA system. Additionally, a trend was identified through analysis of the non-crash reports relating to allegations that ACC (the longitudinal component of both BlueCruise and LCA) failed to detect and/or respond to a stopped or slow-moving lead vehicle. In these reports, consumers often describe that the absence of deceleration initiated by ACC was unexpected and required harsh manual braking or intervention from the PCA to avoid a frontal collision with the lead vehicle. Based on NHTSA’s analysis, system limitations relating to the detection of stationary vehicles while traveling at highway speeds and in nighttime lighting conditions appear to be factors in collisions under investigation and several apparently similar near-miss, non-crash reports. This Engineering Analysis (EA) is being opened to further investigate these system limitations and to evaluate drivers’ ability to respond to scenarios that exceed system limitations. During the EA, the agency expects to, among other things, perform vehicle evaluations, review additional technical information, and perform additional analysis of related crashes and non-crash reports. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 502-7268, 502-7426, 502-6852, 502-8738.

Official summary by NHTSA’s Office of Defects Investigation for EA25001, quoted in full (U.S. government work, public domain).

What owners have reported

Owners filed 655 complaints with NHTSA about the model years in this investigation, reporting 41 crashes, 2 fires, 17 injuries. These are all complaints on file for those vehicles, about any problem, not only this one; complaints are unverified owner reports.

VehicleComplaintsCrashesInjuriesDeaths
2021 Mustang Mach E3501590
2022 Mustang Mach E1381330
2023 Mustang Mach E1231050
2024 Mustang Mach E44300

Recalls and problems for these vehicles

Timeline

  1. ODI opens engineering analysis EA25001
  2. OpenNo closing date yet

What this means for owners

  • An investigation is not a recall. NHTSA has not made a defect finding here, and owners are not asked to do anything yet. If a safety defect is confirmed, the manufacturer recalls the vehicles and the repair is free.
  • Check your vehicle for open recalls with a free VIN recall check.
  • Had this problem? File a complaint with NHTSA. Owner complaints are the evidence ODI uses to open and expand investigations.

Official record: search EA25001 or your vehicle at NHTSA.gov/recalls, which lists investigations alongside recalls. Data: NHTSA ODI investigations file, updated daily. All NHTSA investigations.