What Winnebago Journey owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Winnebago Journey safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2024 | 0 | 0 | 0 | 0 | 0 | 1 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 4 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 3 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 8 |
| 2018 | 1 | 0 | 0 | 0 | 0 | 8 |
| 2017 | 3 | 0 | 0 | 0 | 0 | 8 |
| 2016 | 1 | 0 | 0 | 0 | 0 | 9 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 11 |
| 2014 | 0 | 0 | 0 | 0 | 0 | 10 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 13 |
| 2012 | 1 | 0 | 0 | 0 | 0 | 8 |
| 2011 | 3 | 0 | 0 | 0 | 0 | 9 |
| 2010 | 2 | 0 | 0 | 0 | 0 | 7 |
The vehicle systems named most often in Winnebago Journey complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
In January 2022 Freightliner issued a recall# FL912A requesting that all Motorhomes from 2017 - 2023 have the rear inner tire valve stem be removed. What they didnât tell you was by removing this valve stem it eliminated the Motorhome owners TPMS (tire pressure monitoring system) which is a safety feature and also made the inflating/deflating of the inside rear tire nearly impossible for most RV owners. At the time of the recall I (and many others) were informed that their Engineering team was working on a better solution. It has been a year and Engineering has not developed a better solution and has basically shelved the work order. Removing the valve stem is not a legitimate solution…
TL* THE CONTACT OWNS A 2017 WINNEBAGO JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V404000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
RV SLIDEOUTS OFTEN HAVE PASSENGER SEATING. ON CERTAIN MODELS OF POWER GEAR SLIDE SYSTEMS, THERE IS A LOCK SYSTEM TO ENSURE THAT THE SLIDEOUT CAN'T MOVE WHILE DRIVING. THESE LOCKING MECHANISMS CIRCA 2010 - 2012? WERE DEFECTIVE AND OFTEN JAM IN THE UNLOCKED POSITION. THE OPERATOR HAS NO WAY OF KNOWING THAT THE LOCK IS INOPERATIVE AND NOT HOLDING THE SLIDEOUT CLOSED. THIS PRESENTS A DANGER TO THE INTEGRITY OF THE COACH AS A VEHICLE IN MOTION, AND A DANGER TO PASSENGERS WHO ARE SEAT-BELTED INTO THE SLIDEOUT. IN 2012 POWERGEAR AND KWIKEE (BOTH DIVISIONS OF LIPPERT ( LCI INDUSTRIES) & WINNEBAGO OFFERED AN "UPGRADE" KIT TO FIX THIS SLIDEOUT LOCKS PROBLEM. THIS SHOULD HAVE BEEN A SAFETY RECALL! ATT…
TL* THE CONTACT OWNS A FREIGHTLINER CHASSIS THAT CONNECTED TO A 2017 WINNEBAGO JOURNEY 40J MOTORHOME. THE CONTACT STATED THAT WHILE THE MOTORHOME WAS BEING SERVICE FOR THE BRAKES, THE TECHNICIAN INFORMED THE CONTACT THAT THE MOUNTS AND BRACKETS WERE BENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,700. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 WINNEBAGO JOURNEY RV. WHILE MERGING ONTO THE HIGHWAY, THE BRAKES MALFUNCTIONED. THE CONTACT DEPRESSED THE BRAKE PEDAL DOWN TO THE FLOORBOARD AND THE RV WAS FINALLY ABLE TO STOP. THE RV WAS TOWED TO BOB BELL FORD (7125 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 766-3600) BECAUSE THE RV HAD A FORD CHASSIS. THE DEALER CALLED THE CONTACT AND STATED THAT ALL OF THE BRAKE LINES WERE RUSTED OUT FROM THE FRONT TO THE REAR. THE WINNEBAGO MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,383.
FRONT DRIVER SIDE SLIDE OUT ROOM WILL NOT EXTEND OR RETRACT. HAS GOTTEN STUCK TWICE IN THE LAST MONTH REQUIRING MOBILE ROADSIDE ASSISTANCE TO MANUALLY RETRACT THE SLIDE.
WATER HEATER SCALD OPERATOR THE VEHICLE AND THE DESCRIPTION OF THE PROBLEM IS THE SAME AS THAT DESCRIBED IN NHTSA NO 15V758000. RV HAS ATWOOD ON DEMAND WATER HEATERS. THE AFFECTED WATER HEATER IS RESULTING IN USER BEING SCALDED. WINNEBAGO AND DEALER (LAZY DAYS) HAVE BEEN MADE AWARE OF PROBLEM ON MULTIPLE INSTANCES AND WERE REQUESTED TO CORRECT. MANUFACTURER AND DEALER REFUSED TO SEEK A SOLUTION TO PROBLEM AND HAS ONLY PROVIDED TEMPORARY, NON WORKING SOLUTIONS. VEHICLE PURCHASED NEW ON 09/30/2016 AND PROBLEM PERSISTED SINCE. VEHICLE HAS BEEN WITH DEALER 6 TIMES BETWEEN 09/30/2016 AND 09/01/2017 FOR THIS PROBLEM. STILL NOT FIXED. HOT WATER ON 2 OCCASIONS CAUSED PIPING TO MELT AND BURST,…
THE HEADLIGHTS HAVE BECOME VERY CLOUDY AND ARE TURNING YELLOW DUE TO DETERIORATION OF THE PLASTIC WHICH APPEARS TO HAVE FINE CRACKING OR CRAZING THROUGHOUT THE MATERIAL THAT CAN NOT BE POLISHED OUT. THE HEADLIGHTS ALSO CONTAIN THE TURN SIGNALS AND HAVE THE FOLLOWING IDENTIFICATION: DOT SAE AHR15PP2 99 HB3 TYC 20-6173 R & TYC 20-6174 L SEVERAL MONTHS AGO I CONTACTED WINNEBAGO INDUSTRIES REGARDING REPLACEMENT AND THEY SAID THEY WOULD NOT COVER THE COST, I WOULD HAVE TO BUY THEM. AS TIME GOES ON THE CONDITION IS GETTING WORSE WHICH IS IMPAIRING THE NIGHTTIME ROAD VISIBILITY AND VIEW OF THE TURN SIGNALS BY ONCOMING TRAFFIC. I DO NOT FEEL I SHOULD HAVE TO COVER THE COST OF R…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Service Campaign sent to dealers and customers advising of the need to install a structural reinforcement to the generator door panel attachment to ensure proper load distribution.
Service Bulletin sent to dealers advising of the required legal verbiage each RO should document.
Service Bulletin sent to all Winnebago dealers. Bulletin outlines the characteristics of new roof sealant being used.
Service Bulleting sent to all Winnebago dealers. Bulletin provides a list of recommend parts dealers should keep in stock.
Service Bulletin sent to all Winnebago dealers. Bulletin advises of a manufacturing change to the shower surround sealant process for all units.
Service Bulletin sent to all dealers. This bulletin advises dealers they no longer need to email Winnebago the signed Vehicle Registration Form, but they should retain a copy for their records.
Service Bulletin to dealers reminding them to understand their state's Lemon Law and to comply with Winnebago Motorhome mandates outlined in the Policy & Procedure Manual.
Service Bulletin to dealers advising them of part sales training opportunities.
General Parts and Service Letter to dealers detailing the warranty part return procedure.
Service Bulletin sent to Dealers. The Bulletin addresses the update to the Slim-Rack motor drive-block and provides the parts kit information for the Motor Block Replacement Package.
2ND NOTICE - SERVICE CAMPAIGN SENT TO DEALERS AND CUSTOMERS WITH CERTAIN 2013 - 2015 MOTORHOMES ON THE FREIGHTLINER CHASSIS. THIS CAMPAIGN IS TO INSPECT THE ENGINE AIR WATER SEPARATOR INSTALLATION AND CORRECT IF NECESSARY. THE WATER SEPARATOR INSTALLATION ON EARLY PRODUCTION COACHES CAN BE SUSCEPTIBLE TO FOREIGN MATERIAL ENTERING THE INTAKE AND RESTRICTING THE DRAINAGE CIRCUIT.
SERVICE CAMPAIGN SENT TO DEALERS AND CUSTOMERS WITH CERTAIN 2013 - 2015 MOTORHOMES ON THE FREIGHTLINER CHASSIS. THIS CAMPAIGN IS TO INSPECT THE ENGINE AIR WATER SEPARATOR INSTALLATION AND CORRECT IF NECESSARY. THE WATER SEPARATOR INSTALLATION ON EARLY PRODUCTION COACHES CAN BE SUSCEPTIBLE TO FOREIGN MATERIAL ENTERING THE INTAKE AND RESTRICTING THE DRAINAGE CIRCUIT.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2024, owners most often name: electrical system, equipment, structure. 11 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.