What Volkswagen Touareg owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Volkswagen Touareg safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2018 | 0 | 0 | 0 | 0 | 0 | 1 |
| 2017 | 24 | 0 | 0 | 0 | 0 | 462 |
| 2016 | 44 | 0 | 0 | 3 | 0 | 599 |
| 2015 | 24 | 0 | 0 | 0 | 0 | 724 |
| 2014 | 27 | 1 | 2 | 4 | 0 | 962 |
| 2013 | 30 | 1 | 0 | 0 | 0 | 980 |
| 2012 | 28 | 1 | 0 | 3 | 0 | 971 |
| 2011 | 16 | 1 | 0 | 2 | 0 | 884 |
| 2010 | 25 | 1 | 1 | 1 | 0 | 711 |
The vehicle systems named most often in Volkswagen Touareg complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
After driving the car for approximately 30 minutes without any problems and turning it off, it would not turn the ignition back on, release the parking brake or shift out of âPâ. Several towing companies were unable to tow the vehicle due to the manufacturerâs failure to provide instructions on how to release the shifter in case of a problem. Other vehicles have a release button somewhere, the 2012 VW Touareg doesnât. On page 481 of the owners manual VW advises the owner that if âyou want to have the vehicle towed, the gear shift selection lever must first be released with the emergency procedure. Get professional assistance.â The manual doesnât explain what this emergency pro…
The car will stop (while driving) for no apparent reason. âPhantom Brakingâ. This is without any known objects/people approaching our vehicle. Itâs a part of the electronic automatic braking system but obviously it is not programmed correctly. It is DANGEROUS. A brief review on internet shows these sudden stops have caused accidents (people rear ending vehicle after sudden stops). Cars have also had to move quickly off highway to avoid collision. Another issue: the Panoramic Sunroof has had frequent issues with water leaks. Weâve already had to pay for one such leak ($1000) and now face payment for a second serious leak which they canât seem to fix. Internet searches show …
My lane assist camera is not functioning and Volkswagen is telling me the part is now obsolete and can't be repaired. It is part #7p6907217bxz1y. I took it to Pompano Volkswagen on 4/4/24 and have been waiting for the part which has been out of stock and they (Gunther Volkswagen since Pompano closed) just told me on 8/8/25 the part is no longer available and offer no solution to fix this issue. Seems very odd that a car manufacture would be allowed to not supply a replacement part or be able to fix the problem for a car that is 8 years old. Especially for such an important feature like lane assist and collision avoidance systems - how am I supposed to sell a car without these features functi…
UNKNOWN- simply picking up my kids and various alerts came on the dashboard including the ABS brakes error, Parking brake error, and others that I am not sure of. I just bought this suv on Friday from DCH Acura of Montclair, NJ/ Lithia Motors in Verona, NJ [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Rear viewing camera does not display when vehicle is placed in reverse.
I was driving to church on the morning of 2/16/25 when I heard a very loud âBoom.â I thought something had hit the car. It sounded like a gun going off. When I pulled over to see what had happened I realized the right side mirror had exploded. The glass was completely gone with only the glue left on the back plate housing. Both mirrors were in the âoffâ position. Nothing hit the outside housing. The right side mirror simply exploded. Thank God the window was not down with a passenger in the right front seat. In cool weather I often drive with the window down. Someone could have been hurt. I have owned many cars but NEVER one with a side mirror that exploded. This design is DAN…
Vehicle manufacture (Volkswagon) has quit supplying/manufacturing a safety guidence parts for my auto. 7P6-907-217-BX-Z1Y Collision Avoidance Camera NOT AVAILABLE i would like my anti Self collision guidance repaired, but no parts for my 8-9 year old car. part was on order (from 2024) and notified today NOT available and local car dealership order was cancelled. i might understand if I had hit a 10year threshold, but sure hurts now.
My ACC/AEB went out over 2 years ago. At the time this vehicle was out of warranty. The dealer ordered the part (camera) and charged me for it. I waited over a year for the part. During this time VW lost a class action lawsuit regarding this and notified me that this was now going to be covered under warranty. I returned to the dealer to file the warranty claim. Warranty claim is now 6 months old and VW still has no news on getting parts and repairing this safety feature.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Permission to change Daily Order upgraded to RED Order
Differences between a leak and seepage
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0019 - Hotfix 12-V battery test(s) â No battery diagnosis - Inconclusive test result.
Oil Consumption Measurement and Electronic Oil Consumption Measurement
Instruction, how to lubicate engine before initial start.
Lubricating engine components before reassembly.
Inquiries
Volkswagen Engine Oil Standards
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
Safety Related Inquiry and Reporting
Damage Inspection of Park assist sensors
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct multiple test plans: All basic settings test for the following components - Fill and bleed cooling system issue, N493, J338, Camshaft, V465 etc. Use this test for all the basic setting. You will need to select the component you need to run the basic settings. But there are also stand-alone tests for each of those components.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
In August 2015, Volkswagen Group of America, Inc. (Volkswagen) launched Safety Recall 15V-483 to address the loss of the protection provided by the front driver air bag in several models due to the failure of the clockspring.Debris entry into the steering wheel hub can result in contamination and ultimately failure of the clockspring in 2010-2014 Model Year (MY) CC, Passat, Eos, Golf, GTI, Tiguan, Jetta and Jetta Sportwagen models.Contamination of the clockspring can cause the ribbon cable to te
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-spe
The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed design information, field experience and test data for MY 2009 through 2012 Volkswagen Jetta, Golf and To
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2018, owners most often name: engine, fuel/propulsion system, unknown or other. 218 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
