Every 2013 Volkswagen Eos recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Air Bags · NHTSA 18V148000
Jun 3, 2018Air Bags:Frontal:Driver Side:Inflator Module
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Fix
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Full recall details for 18V148000 →Unknown Or Other · NHTSA 18V329000
May 16, 2018Unknown Or Other
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
- Risk
- If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
- Fix
- Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Full recall details for 18V329000 →Air Bags · NHTSA 16V078000
Oct 2, 2016Air Bags:Frontal:Driver Side:Inflator Module
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Risk
- In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Fix
- Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Full recall details for 16V078000 →Air Bags · NHTSA 15V483000
Apr 8, 2015Air Bags:Frontal
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
- Risk
- A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
- Fix
- Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Full recall details for 15V483000 →
2013 Volkswagen Eos complaints and service bulletins
Owners filed 26 complaints with NHTSA about the 2013 Volkswagen Eos, reporting 1 fires, 1 injuries. Volkswagen has issued at least 983 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
- Air Bags19
- Electrical System4
- Engine3
- Suspension2
- Unknown Or Other2
- Power Train1
Service bulletins by component
- Equipment (372)
- Electrical System (192)
- Engine and Engine Cooling (136)
- Power Train (92)
- Engine (85)
- Air Bags (66)
Read Volkswagen Eos owner complaints and bulletins, every year
NHTSA defect investigations covering the 2013 Volkswagen Eos
NHTSA’s Office of Defects Investigation lists this model year in 3 investigations. An investigation is not a recall; it is how NHTSA decides whether one is needed.
- Air Bag Clockspring Failure
EA18003Opened Apr 18, 2018Open
- Air Bag Clockspring Failure
RQ17009Opened Nov 13, 2017Closed May 4, 2018
- Air Bag Clockspring Failure
PE15010Opened Mar 24, 2015Closed Sep 28, 2015
What people reported
Owners have filed 26 complaints with NHTSA about the 2013 Volkswagen Eos. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Injury reportedFire
“The contact owns a 2013 Volkswagen Eos. The contact stated that while driving, the heater inside the front passenger seat erroneously activated and malfunctioned causing the seat to burn which also caused a burn to the bottom of the front passenger seat.”
2013 VOLKSWAGEN EOSJun 30, 2021
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11422905
“The contact owns a 2013 Volkswagen Eos. The contact stated while having a routine check at the dealer, the mechanic informed the contact that the horn was not functioning and that the clockspring needed to be replaced. The vehicle was repaired but the failure reoccurred.”
2013 VOLKSWAGEN EOSMay 12, 2023
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11521753
“I pressed the steering wheel to activate the HORN. The HORN did not work. My VW dealer (Valenti VW, Watertown, CT) after 1.5 hours determined the the spring on the steering wheel that activates the horn and possibly the airbag is broken. The spring is broken and is back ordered since 12/20/2021.”
2013 VOLKSWAGEN EOSJan 8, 2022
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11446708
“IN NORMAL DRIVING, I TURNED STEERING WHEEL TO PULL INTO A PARKING SPACE AND THERE WAS A SNAP IN THE STEERING WHEEL. THIS SOUND WAS THE ELECTRICAL CONNECTION TO THE STEERING WHEEL BREAKING AWAY. I LOST KEY FUNCTIONS FROM THE STEERING WHEEL INCLUDING THE AIRBAG, HORN, AND STEERING MOUNTED CONTROLS.”
2013 VOLKSWAGEN EOSDec 7, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11378310
“THE SUNROOF STARTED FALLING APART WHEN MY CAR WAS A PROXIMITY 45000 MILES, AND I REPORTED, AND CALL TO VW CUSTOMERS SERVICE ROR SEVERAL TIMES FIX THE PROBLEM, AND THEY DENY TO DO THIS. FINALLY. I HAD TO DO ONOT MY OWN, BUT WHAT I LEARNED TROUGH ONE OF MY FRIENDS, IS THAT EXIST A RECALL FOR THAT.”
2013 VOLKSWAGEN EOSFeb 6, 2020
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11307561
Check your Eos by VIN
Not every 2013 Volkswagen Eos is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Volkswagen dealer.
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