What Toyota Venza owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Toyota Venza safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2025 | 0 | 0 | 0 | 0 | 0 | 5 |
| 2024 | 25 | 7 | 0 | 4 | 0 | 110 |
| 2023 | 21 | 10 | 0 | 9 | 0 | 145 |
| 2022 | 42 | 6 | 0 | 1 | 0 | 114 |
| 2021 | 188 | 15 | 0 | 12 | 0 | 157 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 131 |
| 2015 | 27 | 8 | 0 | 5 | 0 | 205 |
| 2014 | 31 | 6 | 0 | 2 | 0 | 283 |
| 2013 | 59 | 13 | 1 | 13 | 0 | 339 |
| 2012 | 25 | 6 | 0 | 6 | 0 | 253 |
| 2011 | 59 | 5 | 2 | 7 | 0 | 231 |
| 2010 | 79 | 10 | 3 | 7 | 0 | 231 |
The vehicle systems named most often in Toyota Venza complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
After coming to a stop at a STOP sign, the vehicle accelerated unintentionally, crossing the highway and hitting a parked car, causing injuries and totaling my vehicle. While my vehicle sustained a crumbled chassis, no airbags were deployed, causing injuries to the driver and passenger. Additionally, the emergency automatic brakes did not stop the car from ploughing into the parked car. The car was examined by the insurance carrier (AAA) and Toyota (the manufacturer), who sent out a technician to read the CDR data. The report was generated by BOSCH (a 3rd party hired by Toyota). The report generated by BOSCH claimed the accelerator was fully engaged at 100% and brakes were applied only 0.85s…
Parked at work as usual on 8/17/2026 in the morning and in the afternoon when i was ready to go home, i noticed the windshield was chipped closed to the bottom. The chip itself is quite tiny and doesnât look like it was hit by an object. The crack link goes upwards and turns towards the passenger side. The weather has been very hot in the past several weeks.
WHILE PULLING INTO A DRIVEWAY WITH FOOT ON THE BRAKE, THE CAR SUDDENLY LURCHED FORWARD HITTING GARAGE DOOR AND ABRUPTLY LURCHED BCK 3-4 FT. AIR BAGS DID NOT DEPLOY, NO WARNING SIGNAL ON THE DISPLAY OR COLLISION AVOIDENCE SYSTEM ACTION. FORTUNATELY, KNOWONE WAS INJURED (OTHER THAN GARAGE DOOR)
lowâbeam headlights/headlight assembly issues. Moisture getting in, corrosion of prongs that connect to the headlight assembly. Dimming lights once assembly was replaced. Condensation in the headlights. Some bulbs work while others don't.
Turning into a driveway with foot on brake, the Venza suddenly lurched forward hitting garage door and lurched backwards. no warning lights came on or air bags. Car was maybe doing 2 to 3 mph at the most, as it is a very short driveway. There were no Collision avoidance signals whatsoever. Luckily the 2 people in the car were uninjured, car sustained some scratches, garage door has to be replaced. The car was flat towed to Toyota of Lompoc, CA where they did some inspections, Toyota headquarters told them to not release the car back to us. A technician came out on July 23 to inspect the vehicle and information was downloaded from the Air Bag Control unit. Toyota and I received a copy of the …
The contact owns a 2024 Toyota Venza. The contact stated that upon parking the vehicle, the vehicle unintendedly accelerated to 15 MPH, and the contact continued to depress the brake pedal. The vehicle came to a complete stop after crashing into the base of a light pole and a retaining wall. The front passengerâs side of the vehicle was damaged. The air bags failed to deploy. The contact was not injured. The vehicle was not towed. The message "BRAKES" was displayed. A Police report was not filed. The local dealer was contacted; however, the vehicle was not diagnosed. The VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failur…
Rear passenger side window exploded (shattered) while driving on the Hardy Toll Road in [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The center console has cracked and has sharp corners causing an increased risk of injury. Also may cause one to jerk the wheel if placing their elbow down and not expecting the sharp corner. No accident occurred as of yet, but could if someone else were to be driving my car and place their arm down on the center console. I have to place my arm down a certain way to avoid getting poked. Just wanted to report this as I am not sure if other owners have reported similar issue with their center console developing sharp edges. Would probably be similar to NHTSA campaign number 26V368000
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.
This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries.
Although the flow shut-off valve is covered by Toyotaâs New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customersâ ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyotaâs New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customersâ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
Some 2018 â 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.
Some 2005 â 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precaution
Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyotaâs New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customersâ ownership experience. Toyota is providing extended coverage under this Customer Support Program for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.
The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.
TECHNICAL INSTRUCTIONS FOR 25TD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2019 - 2024 RAV4 HV (AWD), 2021- 2024 RAV4 PRIME, 2020-2024 HIGHLANDER HV (AWD), 2021-2024 VENZA HV, 2023-2024 CROWN HV VEHICLES
The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time. Excessive corrosion could cause AM Radio Static during certain driving cycles, or the vehicle may not start.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-spe
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2025, owners most often name: unknown or other, visibility/wiper, electrical system. 556 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
