What Thor Motor Coach Outlaw owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Thor Motor Coach Outlaw safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2022 | 1 | 0 | 0 | 0 | 0 | 3 |
| 2021 | 2 | 0 | 0 | 0 | 0 | 2 |
| 2020 | 4 | 1 | 0 | 0 | 0 | 1 |
| 2019 | 2 | 0 | 0 | 0 | 0 | 2 |
| 2018 | 7 | 0 | 0 | 0 | 0 | 2 |
| 2017 | 3 | 0 | 1 | 0 | 0 | 2 |
| 2016 | 1 | 0 | 0 | 1 | 0 | 0 |
| 2015 | 1 | 0 | 0 | 0 | 0 | 3 |
| 2014 | 4 | 0 | 0 | 0 | 0 | 3 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 2 |
| 2012 | 1 | 0 | 0 | 0 | 0 | 2 |
| 2011 | 0 | 0 | 0 | 0 | 0 | 2 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 2 |
The vehicle systems named most often in Thor Motor Coach Outlaw complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
I have the same issue in my 2014 Outlaw that was identified with the 2017 model year that was covered under the recall, "2017 THOR OUTLAW Recall - Campaign #21V845000". I had the external compartment outer door skin separate from the motorhome while driving.
Windows have detached from adhesive and the window does not shut or seal. There is a recall on the windows for this problem but when I put my vin number in here it does not come up as a recall.
Lippert tow hitch (part#360231) Failure - hitch is known to shear off of rig when towing.
2022 Thor Outlaw. RV had a whopping 3400 miles on it. We were driving from San Diego to Seattle. Three of our front left windows delaminated from the sealant that holds the window to the window controller. Lucky for us they didn't depart the coach. We had to tape them in place for the remainder of the ride. Could have made a serious problem for cars in the other lane if the window departed. There is already a recall out for this, it is RC000232. It doesn't cover newer models, but the manufacturer has not addressed the problem. This could have been a serious situation.
The trailer hitch mounting brackets failed (metal sheered) where the hitch mounts to the frame. It attaches at 2 points, and both points malfunctioned. My trailer almost separated from the RV while I was driving. There was only about 5% of the metal remaining, even though I was only towing 1100 lbs of the 8000lb capacity. After posting in a Facebook chat (Thor Outlaw Owners and Wannabees) there were probably a dozen owners that posted pictures of the same exact incidents. Some of them were towing vehicles, and the vehicles either departed the road (off a ravine) or careened into oncoming traffic. Problem has been reproduced dozens of times by other owners No, I contacted Thor and they s…
There is a recall on the windows. I received the notice from NHTSA in Jan of 2023. I have been trying to get Thor to perform the repair for 14 months, without success. The windows "could" fall off. In fact, one of my windows did fly off on the freeway and go through the windshield of a passenger car. Luckily nobody died, and my insurance paid them. But my other windows are loose and threatening to do the same. That is the very issue this recall is meant to solve. Very dangerous, and Thor isn't doing anything about it.
The roof/ window leaks creating rot in floor and wall operation. Has been to manufacture as well as dealer to many times. 10 plus times.
The wall has separated from both sides of the unit. As well as The roof is leaking water. The unit has been sent to the manufacturer and dealer over 15 times.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
During production, the FM antenna was not included on the new 32â Connex Entertainment TVs (TMC Part # 484102). These TVs have a built in radio tuner, and the reception will be poor without the antenna
On your vehicle, the rear axle may contain an inadequate volume of lubricating oil. An inadequate volume of rear axle lubricant may result in rear wheel bearing damage potentially leading to bearing seizure. Bearing seizure may lead to rear axle or driveshaft failure. A rear axle or driveshaft failure may result in loss of vehicle motive power, loss of transmission park function, and loss of parking brake function, increasing the risk of a crash. This affects the following Thor Motor Coach products: model year 2021/2022 Ace, Challenger, Freedom Traveler, Hurricane, Miramar, Outlaw, and Wi
On your vehicle, it may be possible that the engine cover insulation does not fully extend to the perimeter of the factory engine cover. In addition, vehicles built on a Ford chassis may have higher engine compartment temperatures during certain idle conditions. This may result in elevated temperatures at certain areas of the engine cover surface in the passenger compartment on both driver and passenger sides. Direct and continuous contact with exposed skin at these locations may cause skin irritation and/or a minor burn. This affects the following Thor Motor Coach products: model year 20
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
THE BULLETIN PROVIDES INSTRUCTIONS TO PROPERLY PLACE THE GARAGE SOFA STRAP BRACKETS TO PREVENT THEM FROM PULLING OUT AND THE SOFA TO OPEN.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation, PE24023, on August 14, 2024, to investigate allegations of Thor Motor Coach motorhome frame or trailer hitch structure cracking and separating. The hitch was manufactured by Lippert and installed by Thor as standard original equipment. ODI received eight Vehicle Owner Questionnaires (VOQs) describing the hitch structure cracking. If not caught in time, a cracked hitch can fully fracture and separate from the vehicle. O
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2022, owners most often name: structure, unknown or other, electrical system. 26 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.