What Thomas Built Buses MVP-EF owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Thomas Built Buses MVP-EF safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2012 | 0 | 0 | 0 | 0 | 0 | 75 |
| 2011 | 1 | 0 | 0 | 0 | 0 | 74 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 73 |
The vehicle systems named most often in Thomas Built Buses MVP-EF complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
CHILD SAFETY CONCERN!! THE SEATS ARE THE ONLY SAFETY BARRIER FOR CHILDREN IN THE EVENT OF AN ACCIDENT!! BROKEN SEAT BACKS. 13 OUT OF 28 SEATS BROKEN. THE SHEET METAL BACKING IS BREAKING AROUND THE SPOT WELDS WHERE IT IS WELDED TO THE TUBE FRAME. THIS IS AN ISSUE WITH ALL BUSES WITH SYNTEC SEATS. HERE IS A LINK TO A VIDEO I CREATED TO SHOW THE ISSUE. IT'S NOT A VIDEO FROM THIS PARTICULAR BUS BUT THIS GIVES AN IDEA OF HOW SEVERE THE ISSUE IS. HTTPS://WWW.YOUTUBE.COM/WATCH?V=PGAIX0AOJVY. *TR
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
16TS7 Reman Diesel Particulate Filter Serial Number
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16-009R_OWL Enhancements
New Detroit Bearing Failure Analysis Standard Diagnostic Time
Canadian Warranty Parts Return Address Change
FL685 TBB Emergency Door Handles
TBB Emergency Door Handles On certain buses, the stem which joins the outside emergency door handle to the door opening mechanism may corrode. Excessive material loss of the stem due to corrosion could result in the outside handle separating from the door mechanism while trying to open the door from the exterior of the bus. In the event of an emergency, opening the emergency door from the outside the bus may cause the handle to separate from the opening mechanism, potentially delaying evacuation and increasing the risk of injury to vehicle occupants.
15-028 New Detroit Coolant Line SRTs
_Warranty Recognition Program - Coming Soon
? Interim Recall Notice for TBB
OlFL685 TBB Interim-US TBB Emergency Door Handles
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2012, owners most often name: seats. 1 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.