What Thomas Built Buses Minotour owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Thomas Built Buses Minotour safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 0 | 0 | 0 | 0 | 0 | 1 |
| 2025 | 0 | 0 | 0 | 0 | 0 | 1 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 4 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 5 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 28 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 23 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 35 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 38 |
| 2018 | 1 | 0 | 0 | 0 | 0 | 116 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 127 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 129 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 131 |
| 2014 | 0 | 0 | 0 | 0 | 0 | 106 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 99 |
| 2012 | 0 | 0 | 0 | 0 | 0 | 101 |
| 2011 | 0 | 0 | 0 | 0 | 0 | 95 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 93 |
The vehicle systems named most often in Thomas Built Buses Minotour complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
Lost all forward gear. As show in the picture attached of the valve body the number 1 valve body check ball pointed at with the yellow arrow is significantly smaller the the rest of the check balls. This causes the vehical to lose all forward gears and potentialy putting you harms way. This come whithout warning and no check engine light. I run a fleet of about 60 of these vans and it has happened with at least 5 of my vans in the couple of years two of which have been repaired by the dealer. It is just a matter of time a van gets stuck in the middle of an intersection or on a railroad crossing.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Product Awareness Bulletin for discontinuation of IMMI T3 Activity Seats
Service Solution for Floor Covering Bubbles
Product Awareness Bulletin for REAR BULKHEAD REQUIREMENT FOR TYPE A BEV CONVERSION
Product Awareness Bulletin for MY2024 GM PAGE with NOISE SUPPRESSION
Product Awareness Bulletin for GM MODEL YEAR 2024 (MY24) TYPE A USA PRICING UPDATE
Product Awareness Bulletin for MY24 Ford Production Update
Product Awareness Bulletin for IMMI SABRE SafeGuard Belt Ready (SBR) SEATS. Beginning January 30, 2023 IMMI' s new Sabre seats will be available to select in RACE for use on all new orders for TBB products. The new SafeGuard Belt Ready (SBR) seats provide simple upgradability, SmartFrame Plus Safety and best in class maintenance accessibility.
Product Awareness Bulletin for MY23 GM Radio / Body Speaker Interface
Product Awareness Bulletin for WELDON LAMP SHORTAGE âÂÂCONTAINMENT. WeâÂÂve been notified by Weldon that they are no longer able to provide LED lamp 162362. This light is across all product lines and this shortage will impact our production beginning the week of 9/26/22.
Product Awareness Bulletin for General Motors MY23 Factory Radio Update. TBB Engineering has reviewed the MY23 standard package change; specifically the factory-installed radio. It has been determined that the radio supplied by GM is an integrated part of the chassis electrical system and will not be removed and replaced by the current TBB radio offering.
Product Awareness Bulletin for AUTOMATIC TIRE CHAINS DISCONTINUED
Product Awareness Bulletin for MY2022 GM USA CHASSIS UPDATE 3-22-22
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) after receiving one Vehicle Owner Questionnaire (VOQ) complaint related to four school buses built on General Motors (GM) van chassis. The VOQ alleged transmission failure resulting in a loss of all forward gear. In ODI's pre-investigative discussions with GM, ODI learned that valve body separator plates had been machined out of tolerance during production periods between October 2016 to April 2017 and February 202
On April 23, 2018, the National Highway Traffic Safety Administration (“NHTSA”) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls filed by Daimler Trucks North America, LLC (“DTNA”). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to reso
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2026, owners most often name: power train. 1 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.